5. Arkansas Kick-Off Event Resorts to Paper Applications
Two hundred visitors to the University of Arkansas School of Public Health’s opening event for the state’s federally run health-care exchange were forced to take up pen and paper because the website wasn’t working. “You go through all this training for this, and then you can’t put it in action, so it’s frustrating,” one Obamacare “navigator” told the state’s Southwest Times Record.
6. Woman Who Stood Behind Obama on Marketplace Rollout Date: Website “Not So Great”
Jean Beigel, one of the handful of people selected to flank President Obama during his remarks about the exchanges on their October 1 launch date, told the Washington Post she had given up on trying to sign up for coverage for the moment, after two failed attempts, because of the website’s slow loading time. She described the process as “a little confusing” and “not so great.”
7. California Overstates Web Traffic to Site
Covered California trumpeted evidence of the site’s popularity, or at least what it thought was evidence of popularity. State officials said Day One had seen 5 million hits to the site, before having to walk back the number to a much lower 645,000. A spokesperson said “someone misspoke” in the initial announcement.