The five most hated companies in America
4. Facebook Inc. (NASDAQ: FB)
Facebook alienated its investors in a particularly public fashion, which was played out for days in many major media outlets in the U.S. and abroad. Its IPO was one of the most widely anticipated since the dot-com public offering bubble years of 1999 and 2000, which was immediately followed by a collapse in the value of many of those offerings. From its IPO price of $35, the stock fell to below $20 in less than three months. Facebook has had customer satisfaction issues for some time, but recently did a particularly good job of alienating a portion of its nearly one billion members. According to the ACSI, Facebook is one of the most strongly disliked American companies, beaten out only by three public utilities companies. This comes in part from the company’s continuing user privacy concerns. Mark Zuckerberg’s company did not help itself in this regard in 2012, after it announced that it had the right to republish any and all photos in the accounts of its Instagram users.











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Comcast..?
d1carter on January 22, 2013 at 10:25 PM
How do I take this seriously…
…when NBC cannot list itself, or GE?
budfox on January 22, 2013 at 10:26 PM
Wrong.
NBC, ABC, CBS, CNN, NPR.
FYNQ
drunyan8315 on January 22, 2013 at 10:29 PM
Microsoft is missing from this list, so automatically illegitimate. The next 5 down the list come as no shock.
nobar on January 22, 2013 at 10:36 PM
Oh man, do I loathe that JCPenney pricing change.
Jeddite on January 22, 2013 at 10:39 PM
What, no NetFlix?
HP is not malicious. It’s just incompetent.
John the Libertarian on January 22, 2013 at 10:54 PM
CNN
I hate CNN more than any other company.
jediwebdude on January 23, 2013 at 12:13 AM
Oh, my, yes, but I do hate Comcast so!
NavyMustang on January 23, 2013 at 3:16 AM
At our local Verizon office (for land line phones) they apparently hire the people fired from the federal government for having personality disorders. Verizon Wireless customer service is pretty good, but the land line customer service is beyond belief.
Attila (Pillage Idiot) on January 23, 2013 at 6:59 AM
Not surprised to see Citigroup. Those vultures can choke.
But, no Bain Capital? Shocka!/
SagebrushPuppet on January 23, 2013 at 7:27 AM
How silly. If you’re not paying for a service, you’re not the customer — you’re the merchandise.
DarthBrooks on January 23, 2013 at 7:38 AM
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LOL !!!!
ExpressoBold on January 23, 2013 at 7:53 AM