Green Room

Stuck with broken website, Cover Oregon installs fax machines to handle enrollments

posted at 1:56 pm on November 22, 2013 by

It’s just like Travelocity, but for health insurance.  Cutting. Edge:

KOIN 6 News confirmed Cover Oregon has added dozens of extra fax lines to handle the paper applications being sent in by fax. On Wednesday, King said they had received about 24,000 paper applications. That number now is closer to 30,000. But many people complained of busy signals when trying to send in their application by fax. Michael Cox, the Cover Oregon spokesperson, said their office has one fax number but it’s an electronic interface that can handle more than one call at once. When a fax comes in it takes two seconds per page to be transferred into the server. When the paper applications began, Cover Oregon was only able to take 500 applications per day. It was upped to 1000, and this week increased to 1500 per day.

As of October 1, US taxpayers had already spent over $220 million on Oregon’s exchange website — which has proceeded to successfully enroll exactly zero people. State Obamacare officials dropped millions more on trippy television ads promoting their dysfunctional site.

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People still use fax machines?

rbj on November 22, 2013 at 2:12 PM

This is the worst thing ever. Any yahoo can just walk off with a fax.

The State of Ohio JFS department has this problem, and I’m appalled that sensitive personal papers can just disappear upon being sent to them, and all the responsibility lies with the sender.

The Schaef on November 22, 2013 at 2:15 PM

What’s a fax machine?

SomeCallMeJohn on November 22, 2013 at 2:15 PM

Fax machines?

This is sure to get the young and invincible enrolees they need.

gwelf on November 22, 2013 at 2:32 PM

Broken website.
Fax machines.
1-800-FU
Expensive premiums and deductibles for things you’ll never use.

This is sure to draw in all the young and healthy to stop the risk pool death spiral.

gwelf on November 22, 2013 at 2:33 PM

I want to sent a cable or use Western Union. Can I apply by Western Union?

Oil Can on November 22, 2013 at 2:43 PM

I sent mine by Pony Express.
When it absolutely, positively has to be there by January…

stevezilla on November 22, 2013 at 4:10 PM

I sent mine by Pony Express.
When it absolutely, positively has to be there by January…

stevezilla on November 22, 2013 at 4:10 PM

Other options:

Carrier pigeon
Semaphore
Beacon fires
Smoke signals
Drums
Horns
Signal lamps

Nick_Angel on November 22, 2013 at 4:35 PM

As a conservative living in Oregon, please stop reminding me about my screwed up state…I get it.

stick on November 22, 2013 at 5:07 PM

Bringing back yesterday’s technology today! That’s a selling point. Heck Guy you are probably older than the first commercially available fax machine.

simkeith on November 22, 2013 at 5:16 PM

i have never even used a fax machine… (well i’m 22 so idk how many others my age have used one) i don’t completely understand how they work because i’ve never had to use one. eheheh.

Other options:

Carrier pigeon
Semaphore
Beacon fires
Smoke signals
Drums
Horns
Signal lamps

Nick_Angel on November 22, 2013 at 4:35 PM

i vote for carrier pigeons!

Sachiko on November 22, 2013 at 5:55 PM

We need to get an intervention going for our government.

Seriously, they need to admit defeat and accept that they can’t do it.

Fax machines! WTF!

I need to cue up Back to the Future, part II cuz that is the only reality that actually has us using fax machines circa 2015.

islandman78 on November 22, 2013 at 6:11 PM

Yes fax machines are back in play because most likely the state government does not legally recognize a digital signature as legally binding. Although an analog signature, even though it was broken down to digital bits and re-assembled is valid.

The Federal Government and I assume Oregon has never understood or grasped the concept behind e-forms.

F15Mech on November 22, 2013 at 7:52 PM

What, no Morse Code?

Galtian on November 22, 2013 at 9:09 PM

Teletype machine.

Bigfoot on November 22, 2013 at 10:55 PM

So us tax payers spent 200 million on that thing? And they have to use fax machines????!!!!

BTW I still use faxes. Its easy for stuff like FMLA and returning stuff into the insurance companies.

watertown on November 22, 2013 at 11:13 PM

A 24-hour help center has been established to walk you through the process.

Contact us on CB Channel 6. Handle: BAND-AID.

DarthBrooks on November 23, 2013 at 7:13 AM

fax machines….?

next step is carbon paper…..oh wait, carbon is baaad.

ted c on November 23, 2013 at 12:17 PM

As of October 1, US taxpayers had already spent over $220 million on Oregon’s exchange website — which has proceeded to successfully enroll exactly zero people.

Normally, conservatives point out the waste in liberal programs by dividing the cost by the number of recipients to show how out-of-proportion expensive it is. The liberals might have found a way around that calculation.

Kafir on November 23, 2013 at 2:41 PM

Carrier pigeon
Semaphore
Beacon fires
Smoke signals
Drums
Horns
Signal lamps

Nick_Angel on November 22, 2013 at 4:35 PM

Elizabeth Warren is working on that one!

Kafir on November 23, 2013 at 2:42 PM

What, no Morse Code?

Galtian on November 22, 2013 at 9:09 PM

Yeah! It worked in Independence Day and the whole world was under alien attack.

Kafir on November 23, 2013 at 2:44 PM

Since we have king Joffrey sitting on the throne, they should send it by raven.

BDavis on November 23, 2013 at 6:31 PM

What, no ticker tape and punched cards?

Socratease on November 23, 2013 at 9:43 PM

Fax machines?

What, were the teletypes out-of-order?

PackerBronco on November 24, 2013 at 2:26 AM

Fire up the mimeograph!!! ObamaCare is on a roll!!!!

PackerBronco on November 24, 2013 at 2:29 AM

I wonder if they know about pdf files and email? Those interactive form field pdf’s are pretty handy too.

Dasher on November 24, 2013 at 3:43 PM

Hahahaha. The party of the futile future. Sooo 80s. Special Delivery ponies leave daily. Over the past 2 years I have weaned my clients and vendors from faxing anything to me. For that matter, very few still use fax. I still have one (actually a printer with that function), but cancelled the second line it was on. Not only is socialism a 150 year failed experiment, these troglodytes can’t figure out modern communication.

ironked on November 25, 2013 at 9:33 AM

Maybe Oregon natives can tell me if this theory is true:

Oregon insists on paper for everything because that is one of their major industries.

Their elections are all paper-based and this latest throwback to the groovy world of fax machines is another reminder of their extended stay in the pre-internet age.

virgo on November 25, 2013 at 11:32 AM

I want to sent a cable or use Western Union. Can I apply by Western Union?

Oil Can on November 22, 2013 at 2:43 PM

Might there be any Nigerian nationalist temp workers who could help you with that?

hurricain on November 25, 2013 at 1:14 PM

Faxbook

That’s where all the cool, healthy, under 26yr old kids are hanging out.

mudskipper on November 25, 2013 at 2:37 PM

Over $220 million of US Taxpayer dollars. I want some fu<king answers. The Oregon Insurance Commissioner can fax them to me at 1-800-WHA-DHELL.

Seriously. What. The. Hell.

Hill60 on November 25, 2013 at 2:42 PM

PROGRESS BY PROGRESSIVES!

(Not to be confused with Progressive Insurance)

Marcola on November 25, 2013 at 3:47 PM

._ _

_

.._.?

Dr. ZhivBlago on November 26, 2013 at 12:35 AM

Maybe Oregon natives can tell me if this theory is true:

Oregon insists on paper for everything because that is one of their major industries.

Their elections are all paper-based and this latest throwback to the groovy world of fax machines is another reminder of their extended stay in the pre-internet age.

virgo on November 25, 2013 at 11:32 AM

Oregon uses trunk fulls of pre-filled ballots to win elections.

Dasher on November 26, 2013 at 8:47 AM