HealthCare.gov passwords have to be reset … through the call center
posted at 10:00 am on October 10, 2013 by Ed Morrissey
Alternate headline: 1996 Technology Can Still Be Used Today!
Have fun storming the wait times, folks:
If you’re trying to access your Obamacare account on Healthcare.gov, you may be told your password needs to be reset.
“All passwords were deleted for existing accounts as part of the upgrade process,” a call center representative told CNN’s Elizabeth Cohen. The representative said users experiencing issues must call in to reset their password; it cannot be done online.
Representatives can be reached at 1-800-318-2596.
Operators are standing by. If you call now, you may get a second password change for just shipping and handling, but you’d better clear your weekend schedule.