Green Room

“Out of nearly 72 applicants…none were able to access the marketplace”

posted at 11:40 am on October 2, 2013 by

The New York Times surveys the Obamacare roll-out in Florida, home to America’s second-highest uninsured population.  This piece is extraordinary:

MIAMI — The glitches in the new electronic health care sign-up system began almost immediately at the Jessie Trice Community Health Center, in one of this city’s poorest neighborhoods, and they never let up. With a potential applicant by her side, Linda J. Lott, a certified application counselor, stood at her computer terminal and typed the word “Florida” into the insurance exchange network Web site. “The system is down at the moment,” it read…All day, trained application counselors typed in “Florida,” or got as far as entering some applicants’ personal information, before the system crashed. Sometimes the crash came when it was time to answer a security question. Other times applicants put in their security question answers but could go no further. Out of nearly 72 applicants who sat down with counselors by noon, none were able to access the marketplace. All of the applicants were given appointments to come back another week…Bertha Stewart, 53, who is unemployed, stood by Ms. Lott’s side. Ms. Lott asked her whether she wanted to type in the information herself, and she said no. Computers, she said, are not her thing. After long pauses, there was a moment of euphoria when they actually got past the security questions screen. “Success,” Ms. Lott said. But the moment did not last long. “Your account cannot be created at this time,” the screen said. “Wow,” she said. “This is unbelievable.”

President Obama, this summer:

“I think it’s important for us to recognize and acknowledge [that Obamacare] is working the way it’s supposed to.”

The law’s defenders are careening from one insulting spin job to another, one of the most prevalent being, “hey, we just underestimated how much strain there’d be on the servers!”  Cato’s Caleb Brown responds:

 

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Turn your head to the left, cough.

2Tru2Tru on October 2, 2013 at 11:48 AM

The DMV is starting to look pretty good about now…

Oxymoron on October 2, 2013 at 12:13 PM

And yet I am able to use Apple iOS7 without a hitch.

oceansidecon on October 2, 2013 at 12:16 PM

This is the reason Oblamea has decided to meet with both sides. By agreeing to the Repubs demands it gives the Dems a year to fix Ocare and say see we negotiated with the Repubs. I think they feel that due to the shutdown and the media spinning this for a year as the Repubs fault they will pick up seats in 2014

neyney on October 2, 2013 at 12:20 PM

Out of nearly 72 applicants who sat down with counselors

I think the phrase “strangely specific” applies here. Nearly 72? So like, 71 and a midget? Or maybe 71 and a Republican who counts as less than a whole person? Stupid journalists can’t write good…

deepdiver on October 2, 2013 at 12:34 PM

I think the phrase “strangely specific” applies here. Nearly 72? So like, 71 and a midget? Or maybe 71 and a Republican who counts as less than a whole person? Stupid journalists can’t write good…

deepdiver on October 2, 2013 at 12:34 PM

Maybe the reporter has six fingers on each hand. People like that tend to count by twelves, not tens.

steebo77 on October 2, 2013 at 12:43 PM

So like, 71 and a midget?

deepdiver on October 2, 2013 at 12:34 PM

You gonna come over here and wipe off my monitor, funny guy?

ElectricPhase on October 2, 2013 at 12:43 PM

So like, 71 and a midget?

deepdiver on October 2, 2013 at 12:34 PM

And by noon, they had had “nearly 72″… I’m an author. When I put a free book on Amazon, I might sell 72 books in a couple minutes and do that nearly continuously for 2 or 3 days at a time (and mine is NOT by far the only book for free at any given time! There are usually around 1,000 or more free though they are not all doing that volume, though some do more).

They had 72 people in FOUR HOURS! And we’re going to get 300,000,000 people signed up? Also, one of the “stories” out there is that the glitches were the cause of SO MANY PEOPLE trying to use the system at once…

72 people in FOUR HOURS, and it can’t handle that?

Wow.

UnderstandingisPower on October 2, 2013 at 12:53 PM

…nearly 72…most of those idiots are missing a few screws so…

allstonian on October 2, 2013 at 1:13 PM

Out of nearly 72 applicants who sat down with counselors

deepdiver on October 2, 2013 at 12:34 PM

Maybe one squatted.

Ronnie on October 2, 2013 at 1:35 PM

Well you Idiots said every one was gonna love it and wanted it… you would think that you would set up so people could use it?

YOu ever wonder what happens to that info when it does not take? what happens if a hacker gets in and does the same thing with the errors … all the while you think its normal for the stupid thing to crash.

watertown on October 2, 2013 at 1:55 PM

When something is mandatory, how do you not anticipate demand?

Ronnie on October 2, 2013 at 1:58 PM

Well you Idiots said every one was gonna love it

watertown on October 2, 2013 at 1:55 PM

See, no, you misunderstood. They said everyone would love every piece of the system they used. If nobody uses any piece of the system, then they’ve achieved their goal!

AJsDaddie on October 2, 2013 at 2:36 PM

Out of nearly 72 applicants

Virgins?

bbordwell on October 2, 2013 at 3:19 PM

What does it matter. No one in Government is held accountable. They will spend billions trying to fix the system. No one ever gets fired.

alanstern on October 2, 2013 at 4:18 PM

NEWSFLASH! It’s reported that the Obama Administration has just ordered 12 MILLION tubes of red lipstick.

Informed sources say that it’s something to do about more lipstick and pigs………………………

GarandFan on October 2, 2013 at 5:47 PM

I’m betting NONE of the states started on their websites before the first of this year!! The states, like Obama and his HHS regulators, figured he would loose and the debacle would fall on a GOP admin. Remember the regulations for states were not completed before last years election and after the states were supposed to respond with implementation plans.

The whole federal HHS admin staff should be put in JAIL and forced to pay back their salaries for the malfeasance of taking a salary for 2.5 years and not doing any work.

KenInIL on October 2, 2013 at 6:06 PM

And all this incompetence is designed to drive people to single payer care?

I think they are making our case for us.

The government can not do anything well.

petunia on October 2, 2013 at 8:37 PM