Green Room

Netflix CEO: Americans are ‘self-absorbed’

posted at 1:48 pm on September 27, 2010 by

In a recent interview, Netflix CEO Reed Hastings responded to a question whether his American customers were likely to be disgruntled about the cheaper deal Netflix is offering Canadians:

“How much has it been your experience that Americans follow what happens in the world? It’s something we’ll monitor, but Americans are somewhat self-absorbed.”

Hastings is perfectly entitled to charge his customers whatever he pleases, and he owes no explanations for the disparity.  But it seems unwise for him to literally add insult to injury.  I find the low regard he has for paying customers like me a bit shocking, and I’ll keep it in mind as I investigate other streaming entertainment options, especially free ones like Hulu and Boxee.  When Hastings’ “self-absorbed” customers complained, he proffered a weak apology, claiming it was a was a bad joke:

“My Big American Foot is in my mouth. Yesterday, I made an awkward joke with a reporter in Toronto about Americans (like me) being self-absorbed relative to Netflix pricing in Canada. I was wrong to have made the joke, and I do not believe that one of the most philanthropically-minded nations in the world (America) is self-absorbed or full of self-absorbed people.”

Hastings’ claim of a joke gone awry is not believable when you read the original comment in context, and even as a joke it lacks enough realism to be amusing.  But it is a view of Americans often stated by liberals.  (Of the $255,450 of Hasting’s political donations, $224,700 has gone to Democrats.)

It’s time that liberals who famously claim to be “the reality-based community” finally learn that their view of what Michelle Obama described as an “uninvolved, uninformed” America is informed by their own insularity and stinginess – not the facts.  Conservatives give more blood, time and money than liberals.  Many liberals, including Reed Hastings, call for higher taxes so that money can be redistributed through the government.  President Obama and Vice-President Biden’s 2008 tax returns show a similar contrast in what they demand of us and what they do – including Obama’s irony-rich demands that we should be our brother’s keeper when he, a millionaire, has an aunt living on the dole and a brother in abject poverty.  I do agree with Mr. Hastings that there are many “self-absorbed” Americans out there, but they don’t represent a majority that would justify his original statement.

Not only are Americans aware of the world around us, we are involved.  The fact is that American private donations to poor countries “dwarf that of other rich nations.” When there is a disaster somewhere in the world, we give generously.  The 2004 tsunami is a perfect example.  In addition to the $900 million worth of services and supplies provided by taxpayers via the government, corporations, non-profits and individual Americans gave an additional $2 billion.  After the earthquake in Haiti, Americans gave generously again.

It is remarkable that private philanthropic donations have been steady in spite of the fact that unemployment has nearly doubled since 2007.

Philanthropy from the United States to developing countries—which includes contributions from foundations, corporations, PVOs, individual volunteers, religious organizations and colleges and universities—held steady at $37.3 billion compared to $36.9 billion in 2007, and exceeded official U.S. aid by more than $10 billion. As with last year, PVOs accounted for the largest portion of U.S. philanthropy going overseas at $11.8 billion.

Hastings was entirely correct in his apology that Americans are not self-absorbed.  What is perplexing is why he said it to begin with, and why so many believe it is true.


Originally posted at the Washington Examiner.

Recently in the Green Room:



Trackback URL


With the bankruptcy announcement of Block Buster this past week….I was ready to just give up on them, and order netflix.

With this….forget it. I won’t give hard earned money to someone who has millions, but thinks so little of me, and my charitable giving, by calling me, and so many others ….self absorbed.

Just how much does this idiot give to charity? How much time does he volunteer? And how much is going into his pocket for an expensive meal tonight? For his toys, and wants? While others go without, and suffer daily, he has some audacity.

He can kiss my arse!!!

capejasmine on September 27, 2010 at 3:21 PM

Hmmm, so the CEO of a company that allows Americans to receive all the inane Hollywood product they want without even leaving their houses says those same Americans are self-absorbed.

OK. Got it.

tsj017 on September 27, 2010 at 3:24 PM

Freudian slip. He’s self-absorbed. That happens to rich people a lot.

Robert17 on September 27, 2010 at 4:28 PM

Boycott list…

add Netflix…check.

pannw on September 27, 2010 at 5:12 PM

…..cough cough…..redbox…..cough cough…..

roy_batty on September 27, 2010 at 5:23 PM

Meh, still the best product on the market, so I’ll stick with it.


Abby Adams on September 27, 2010 at 5:30 PM

I would say he’s partly right. At least what I’ve seen of the younger generation anyway. “I want I want I want”. It is a prevailing attitude these days. How else do you explain the positive attitude so many have about “free healthcare”. They want and want and want…and want somebody else to pay for it.

boomer on September 28, 2010 at 12:15 AM

Of the $255,450 of Hasting’s political donations, $224,700 has gone to Democrats.

Second look at Blockbuster.

itsnotaboutme on September 28, 2010 at 9:47 AM

Hastings is a lib and BO supporter. I canceled my Netflix subscription although I enjoyed it.

Cody1991 on September 28, 2010 at 5:38 PM

HotAir — Politics, Culture, Media, 2017, Breaking News from a conservative viewpoint
Top Pick

It just keeps on happening

“Trump is good for business right now.”

Start spreading the news…

“Now it’s time for the next step.”

A “cryptic” warning to Bashar al-Assad?

Jazz Shaw Jun 27, 2017 8:01 AM

The three strikes rule may be in effect

CNN reporters resign over retracted story

John Sexton Jun 26, 2017 9:21 PM

“The individuals all stated that they accepted responsibility and wanted to resign.”

Federalism’s greatest champion is now …

Ed Morrissey Jun 26, 2017 8:41 PM

“In the end, we’re a democracy.”

“Almost all controversial speech harms people, upsets or offends them…”

Obama: Back home again in Indonesia

Andrew Malcolm Jun 26, 2017 7:21 PM

The call to prayer and eating dog.

Testing the waters.

“primarily because the penalty for not having insurance would be eliminated.”

“If I were a Seattle lawmaker, I would be thinking hard about the $15 an hour phase-in.”

Days of future past

“Not only are taxpayers footing the bill, but people are dying unnecessarily because of this.”

Israel settles who can stand where at the Western Wall

Andrew Malcolm Jun 26, 2017 3:21 PM

Women to the right, men to the left.

Look on the bright side. There’s less snow in the summer

Big win … but for how long?

“Several Russian cities have unveiled monuments to Stalin in recent months.”

Massive disappointment

Emboldened conservative wing?

It’s more about the powers of the Presidency at this point

A second look at paper ballots?

Jazz Shaw Jun 26, 2017 10:41 AM

Low tech solutions to high tech crime

No extra beatings required, thanks

A “”massive, massive f*** up…”

This is totally amazing!

McConnell may not get his wish on health care vote

Taylor Millard Jun 25, 2017 7:31 PM

Senate leadership wants a vote this week, others say, “Negative, Ghost Rider.”

Helping others without the government.

“…the reality is the reality.”

These kiosks don’t make $15 per hour or need benefits

Going for the record

“We will answer them on the field”

Taking it to the limit

Sunday morning talking heads

Jazz Shaw Jun 25, 2017 8:01 AM

Health care and tweeting and Russia, oh my!

Will they stay or will they go?

I can’t imagine what I was thinking when I said that

Rocking the boat majorly

Big government never contracts. It only grows more powerful

It’s only a “ban” until it becomes inconvenient