AP: The Spanish ObamaCare website is just about as awful as the English version

posted at 5:01 pm on January 12, 2014 by Erika Johnsen

What was initially supposed to be what Spanish-speaking Americans were assured was a trifling delay of merely three weeks soon became a delay of more than two months, and the Spanish-language version of HealthCare.Gov didn’t end up opening for business until December 6th — less than a few weeks before the deadline to obtain January-1st coverage. Much like the debut of the English version of HealthCare.Gov, however, Spanish speakers have been encountering their own slew of functionality problems in the very belatedly available opportunity to signup online, via the AP:

And the translations were so clunky and full of grammatical mistakes that critics say they must have been computer-generated — the name of the site itself can literally be read “for the caution of health.”

“When you get into the details of the plans, it’s not all written in Spanish. It’s written in Spanglish, so we end up having to translate it for them,” said Adrian Madriz, a health care navigator who helps with enrollment in Miami. …

In New Mexico, the state with the nation’s highest percentage of Latino residents and where more than 20 percent of the state’s population goes without health insurance, fewer than 1,000 people total signed up for coverage in October and November. …

“In my opinion, the website doesn’t work,” said Grettl Diaz, a 37-year-old Miami gas station cashier who is originally from Cuba.

Diaz said she tried to sign up at home using CuidadoDeSalud.gov. After she couldn’t get the website to accept a scanned document, she called the government’s Spanish hotline seeking help. However, she was repeatedly told to call back because the site was down. She got through days later and waited over an hour for an operator before she was ultimately disconnected.

And I would imagine that all of the technical medical and financial lingo it takes to describe health insurance plans makes the computer-generated translations all the more difficult to navigate. Obama administration have been quick to point out, much like they were in the glitch-riddled rollout of the English version, that there have been paper and phone options available to Spanish speakers all the while, but there’s just no getting around the fact that yet another one of their grandiose ObamaCare promises — in this case, to concentrate major resources in the effort to provide easy access to a group with among the highest uninsured rates in the nation — has fallen tremendously, incompetently flat.


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so learn english.
problem solved.

dmacleo on January 12, 2014 at 5:03 PM

Unlike Gump’s box of chocolates, everyone knows exactly what they’re going to get with the Zerocare website.

platypus on January 12, 2014 at 5:10 PM

Why the phuck is there a Spanish website to start with???

TxHotGas on January 12, 2014 at 5:17 PM

It’s also refreshing to know the administration is only slightly more competent in setting up a website in a foreign language than in English :/

TxHotGas on January 12, 2014 at 5:21 PM

¡¡Bonus Tacos y Ben Venidos a la Obamacare !!

Si quiero comprado una langosta para Moochelle selectarse …

Si quiero comprado un “pardon” para pendejo Eric Holder selectarse .

Si quiero ayudar con sus “debates” via Candy Crowley selectarse .

Si quiero hablar con El Grupo de Muerto (Death Panel) selectarse .

viking01 on January 12, 2014 at 5:31 PM

Another vote for not having a Spanish website in the first place.

INC on January 12, 2014 at 5:31 PM

Rats…. filters.

End each line with

Uno

Dos

Tres and

Quatro.

viking01 on January 12, 2014 at 5:33 PM

Obamacare es muy loco.

CWchangedhisNicagain on January 12, 2014 at 5:33 PM

Las comidas de O’Barky son perros.

viking01 on January 12, 2014 at 5:37 PM

This is just the sheer arrogance of the Obama Administration. The Democratic Party is full of Hispanics, you’d think they’d ask them to recommend someone to translate, something as important as this, into Spanish. Anyone who knows anything about Spanish knows there are dialects and Indian influences in the language, especially in places like Mexico and Central America. I’m not sure what specifically happened, but I am sure that Democrats look at it by saying, “Hey we put it out there in Spanish, what’s your problem?”

Hispanics vote for these people? Why?

bflat879 on January 12, 2014 at 6:09 PM

But, what about the Swahili Obamacare Site? Or the Kenyan? Or the Indonesian one? Bet those aren’t having problems.

TXUS on January 12, 2014 at 6:14 PM

so learn english.
problem solved.

dmacleo on January 12, 2014 at 5:03 PM

RA-A-A-A-AAAAAACIST!!eleventy!!!

As the saying goes, “Why the hεll should I have to press 1 for English?”

ss396 on January 12, 2014 at 6:17 PM

But, what about the Swahili Obamacare Site? Or the Kenyan? Or the Indonesian one? Bet those aren’t having problems.

TXUS on January 12, 2014 at 6:14 PM

I just went to the Hawaiian language O’bamacare website, and all I got was this stinking mp3!

Learn to Speak Hawaiian

Del Dolemonte on January 12, 2014 at 6:22 PM

Del Dolemonte on January 12, 2014 at 6:22 PM

Heh, heh. Right now, I’m on the Austrian Obamacare website, and it’s even a bigger mess.

TXUS on January 12, 2014 at 6:30 PM

Rats…. filters.

End each line with

Uno

Dos

Tres and

Quatro.

viking01 on January 12, 2014 at 5:33 PM

You’re doing it wrong. Bono says it’s “uno dos tres catorce”

Nutstuyu on January 12, 2014 at 6:36 PM

A brief search identified the Administration’s translator.

DarthBrooks on January 12, 2014 at 6:53 PM

Si quieres quedarte tu propio medico… buena suerte.

de rigueur on January 12, 2014 at 7:21 PM

Believe this trash at your own peril.

rplat on January 12, 2014 at 7:26 PM

I just went to the Hawaiian language O’bamacare website, and all I got was this stinking mp3!

Learn to Speak Hawaiian

Del Dolemonte on January 12, 2014 at 6:22 PM

mele kalikimaka!

22044 on January 12, 2014 at 7:27 PM

…there’s just no getting around the fact that yet another one of their grandiose ObamaCare promises — in this case, to concentrate major resources in the effort to provide easy access to a group with among the highest uninsured rates in the nation — has fallen tremendously, incompetently flat.

At least you have a choice between waiting for the standard Error 404 page or Al Gore doing the Macarena. Heeeeeey, Macarena!

de rigueur on January 12, 2014 at 7:47 PM

Hands up- folks who still think big government running healthcare is a good idea…..

Anybody?

Happy Nomad on January 12, 2014 at 8:10 PM

Why the phuck is there a Spanish website to start with???

This!

There are over 100 different languages spoken in California alone. Are we going to have 100 websites? And don’t tell me the other languages are a low percentage of the population. The gay population is just over 1%, yet the rotation of the earth comes to a screeching halt every time one of them gets his/her/it/potourri feelings hurt.

Alabama Infidel on January 12, 2014 at 8:11 PM

Where is the homosexual one?

http://www.butthurtgivesAIDS.gov?

Bubba Redneck on January 13, 2014 at 9:45 AM

Why the phuck is there a Spanish website to start with???

TxHotGas on January 12, 2014 at 5:17 PM

THIS!!!!!

Bubba Redneck on January 13, 2014 at 9:47 AM

INC on January 12, 2014 at 5:31 PM

Ditto!

GWB on January 13, 2014 at 10:14 AM

SMART Power!!!!11111!!!!elibinty, now available in Spanish.

BTW, we now have won the war against the Japanese and still do not have a functioning website. Affirmative action has its consequences. At least we live in a post racial (& by post racial I mean all racial) America. Thank You Barak Obama.

jukin3 on January 13, 2014 at 11:07 AM

Spain has Obamacare, too? It must be a sickness. They are totally screwed.

trl on January 13, 2014 at 2:53 PM