Video: Fixed?

posted at 8:01 am on December 2, 2013 by Ed Morrissey

Not hardly, and for those watching CNN yesterday, the answer was a spectacular no for the front end of Healthcare.gov. Their on-air demonstration of the supposedly functional ObamaCare website produced the embarrassing result that has become commonplace for these live demonstrations ever since its launch:

Medical producer Matt Sloane said the website had improved since its October 1 rollout, but when he refreshed the page after it showed it had been “in progress” for several minutes while processing his information, he received an error message.

Sloane’s description of the improvement boils down to this — you can go farther into the system before it fails.  That’s well before anyone can actually enroll.  Yesterday, the White House tried to spin the results by claiming that success was sustaining 50,000 concurrent connections in the database, but that’s only success if that’s all the government mandates Americans to do.  And this was on a Sunday, the slowest traffic day of the week.

Of course, the mandate is to actually purchase insurance, and the site’s front end isn’t ready to do that on the heavy scale needed to enroll millions of people in the next 22 days in order to meet the requirement. And that’s just the front end, as the New York Times reminds us.  The back end is still mostly missing (via Jeff Dunetz):

Weeks of frantic technical work appear to have made the government’s health care website easier for consumers to use. But that does not mean everyone who signs up for insurance can enroll in a health plan.

The problem is that so-called back end systems, which are supposed to deliver consumer information to insurers, still have not been fixed. And with coverage for many people scheduled to begin in just 30 days, insurers are worried the repairs may not be completed in time.

“Until the enrollment process is working from end to end, many consumers will not be able to enroll in coverage,” said Karen M. Ignagni, president of America’s Health Insurance Plans, a trade group.

The issues are vexing and complex. Some insurers say they have been deluged with phone calls from people who believe they have signed up for a particular health plan, only to find that the company has no record of the enrollment. Others say information they received about new enrollees was inaccurate or incomplete, so they had to track down additional data — a laborious task that would not be feasible if data is missing for tens of thousands of consumers.

In still other cases, insurers said, they have not been told how much of a customer’s premium will be subsidized by the government, so they do not know how much to charge the policyholder.

Jeff wonders where the “Mission Accomplished” banner came from:

So where does the “mission accomplished” come from?

This is the administration where the DOJ investigates itself, where the State Department runs an investigation on Benghazi without interviewing the Secretary of State, and the head of the NSA appoints the people on a commission to investigate the NSA, of course they would have the people charged with fixing a failed website grading their own performance.

Healthcare.gov is not fixed from the standpoint of the insurance companies, nor has the security infrastructure been fixed, but that doesn’t stop the Administration from praising itself.

It took 42 months to roll out this turkey, and we’re going to be eating leftovers from the failure for months to come … and that doesn’t even include the damage done to coverage for millions of Americans who liked their plans.

Update: Aaaaaaand …. they’re not even sure about the 50,000 concurrent connections, either (via Jim Geraghty):

Government officials, who asked not to be identified in order to discuss ongoing operations, cautioned last week that they will not know if they’ve actually expanded the site’s carrying capacity to 50,000 users at once until they have that many users online in the coming days.

Heckuva job, Zientsy!


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it’s perfect. especially since it exempts government workers, the ruling elite, unions and large dem donors from coverage requirements and taxes.

All we need now is a chain of department stores that only the ruling elite and the chosen can go to. Mingling with the unwashed masses is so a drag.

acyl72 on December 2, 2013 at 8:04 AM

Victory!!! High fives all around
-white house

cmsinaz on December 2, 2013 at 8:04 AM

it’s like everything the Democrats do…if they say something will occur…it has occurred!…the deed is done!
….the politburo press will see to that!

KOOLAID2 on December 2, 2013 at 8:06 AM

Emperor: “Witness now the power of this fully functional…” [click click] “…this fully fun-” [click click click]” …this…” [click] “Uh, could you rebels not go anywhere for a minute…”

apostic on December 2, 2013 at 8:07 AM

It’ll be declared fixed and failures will become ‘Isolated Cases.’

TimBuk3 on December 2, 2013 at 8:10 AM

Come on people. Obama has “deemed” the website fixed, at least they are consistent, as that’s how the law was shoved down our throats in Congress.

Johnnyreb on December 2, 2013 at 8:10 AM

This is the administration where the DOJ investigates itself, where the State Department runs an investigation on Benghazi without interviewing the Secretary of State, and the head of the NSA appoints the people on a commission to investigate the NSA, of course they would have the people charged with fixing a failed website grading their own performance.

This is where Obama and the Dems are falling into a trap. I think they’ve gotten quite comfortable over the last 5 years passing the buck on their failures, stonewalling and lying whenever a scandal arises, and proclaiming ignorance when something bad happens on their watch. And to this point, the drive-bys have collaborated with them in order to minimize the damage.

The problem here is that they can’t blame anyone else for Obamacare. They can’t stall or attempt to bury the issue. And they proclaiming ignorance(which they are trying to do) makes them look incompetent, if not negligent. It’s a perpetual political crisis that they can’t escape from.

Doughboy on December 2, 2013 at 8:10 AM

It is almost surreal how much of a clusterf*ck this turned out to be. The only way it could be worse is if the website actually DID work and millions of people whose insurance is now cancelled were faced with a doubling of their insurance bills just before the holidays.

Mord on December 2, 2013 at 8:11 AM

Once again Beta testing is being done by people who actually have to buy this cartload of horse dung.

Again, exit question: When this system is still broken on Dec. 15 and people can not buy the mandatory insurance. will the IRS still tax you for not signing up? This is the Catch-22 question.

simkeith on December 2, 2013 at 8:11 AM

It’s funny that it was the Obama-worshipping CNN that showed this, and not those right wingnuts over at “Faux News.”

AZCoyote on December 2, 2013 at 8:12 AM

I’d like to try it myself. What’s the website number?

/Slow Joe

Ted Torgerson on December 2, 2013 at 8:13 AM

Doughboy
They will still blame the gop for not helping them and sitting on the sidelines

cmsinaz on December 2, 2013 at 8:15 AM

Who gives a damn about the flukeing website. The law itself is the most damnable piece of legislation to ever hit the American citizen.

Murphy9 on December 2, 2013 at 8:18 AM

PlaceboCare.gov is powered by Acme Web Hosting – Explosive as our explosives.

Steve Eggleston on December 2, 2013 at 8:18 AM

“Sorry, THERES a problem…..”

With the error message having an error: no apostrophe!

Man!!

You want DOCTR??

SNL got it right!

Sherman1864 on December 2, 2013 at 8:19 AM

Doughboy
They will still blame the gop for not helping them and sitting on the sidelines

cmsinaz on December 2, 2013 at 8:15 AM

I know. They already are. They’re also blaming insurance companies. But none of it is working. People are PO’d and they’re naturally going to take it out on the politicians who rammed this monstrosity down everyone’s throats.

Doughboy on December 2, 2013 at 8:19 AM

Christmas will be a blur for the poor slobs tasked with fixing this albatross — slurping Red Bull and having Obamabot weenies cussing at you, while your family wonders why Daddy won’t come home. LOL – I don’t feel bad, because hopefully this is turning many away from the Dark Side.

KS Rex on December 2, 2013 at 8:22 AM

FAAAAAAAAAAAAAIL

TX-96 on December 2, 2013 at 8:23 AM

Nancy Pelosi deemed it a success.

CJ on December 2, 2013 at 8:27 AM

Life under Communism is grade…or maybe Goebbels was cloned or with the help of MSM a combination of BIG Govt minds who – Propaganda must not investigate the truth objectively and, in so far as it is favourable to the other side, present it according to the theoretical rules of justice; yet it must present only that aspect of the truth which is favourable to its own side.

Karmi on December 2, 2013 at 8:30 AM

Clearly it’s a success because they have deemed it to be so.

Fitting, don’t you think?

And since they have deemed it to have been a success, who are you to be grousing, citizen?

*glares at you suspiciously, eyebrow raised, one hand on government-issue OFA 9mm, other hand on government-issue OFA radio, ready to summon more OFA Truth Guardians*

Midas on December 2, 2013 at 8:30 AM

From your keyboard doughboy

cmsinaz on December 2, 2013 at 8:32 AM

I wonder; when will be the first mention of “how to discuss Obamacare with your relatives over Christmas holiday winter festival celebrations”…

Midas on December 2, 2013 at 8:32 AM

Update: Aaaaaaand …. they’re not even sure about the 50,000 concurrent connections, either (via Jim Geraghty):

And the pattern continues. Make wildly unrealistic claims, lower standards, declare success when there isn’t any, lower standards, declare success….

Repeat as necessary.

Think of the trajectory Obamacare has taken:

On October 1, the lazy stupid one said this in a Rose Garden speech:

But today Americans who have been forced to go without insurance can now visit healthcare.gov and enroll in affordable new plans that offer quality coverage. That starts today.

Now of course, if you’re one of the 85 percent of Americans who already have health insurance, you don’t need to do a thing. You’re already benefiting from new benefits and protections that have been in place for some time under this law. But for the 15 percent of Americans who don’t have health insurance, this opportunity is life- changing.

Just visit healthcare.gov, and there, you can compare insurance plans side-by-side the same way you’d shop for a plane ticket on Kayak or a TV on Amazon. You enter some basic information, you’ll be presented with a list of quality, affordable plans that are available in your area with clear descriptions of what each plan covers and what it will cost.

You’ll find more choices, more competition and in many cases, lower prices. Most uninsured Americans will find that they can get covered for $100 or less. And you don’t have to take my word for it, go on the website, healthcare.gov, check it out for yourself and then show it to your family and your friends and help them get covered just like mayors and churches and community groups and companies are already fanning out to do across the country.

And there’s a hotline where you can apply over the phone and get help with the application. Or just get questions that you have answered by real people in 150 different languages. So let me give you that number. The number is 1-800-318-2596 — 1-800-318-2596. Check out healthcare.gov, call that number, show your family and friends how to use it and we can get America covered once and for all so that the struggles that these folks have gone through and millions around the country have gone through for years finally get addressed.

And people will have six months to sign up. So over the next six months, people are going to have the opportunity, many — in many cases for the first time in their lives — to get affordable coverage that they desperately need.

On October 3, we met Chad Henderson in the WaPo.

“I haven’t had health insurance for 14 years,” Henderson said. “My dad put me on BlueCross BlueShield, but the premiums kept rising, and we dropped it since he wasn’t making that much.”

Henderson is a part-time worker at a day-care center. He did not qualify for tax credits to purchase health coverage because his income is below the poverty line. Since Georgia is not expanding the Medicaid program, that meant Henderson was essentially responsible for his entire premium.

He logged onto the Web site around midnight on Oct. 1, ready to purchase coverage. Part of his decision was ideological: He wants the health-care law to succeed.

“I’ve read a few articles about how young people are very critical to the law’s success,” he told me. “I really just wanted to do my part to help out with the entire process.”

The sign-up process took about three hours.

……..

“I had to wait like everybody else,” he says. “Millions of people apparently got on the Web site. It took me til about 3 a.m. to create an account. That was probably the longest thing. After creating an account and getting logged in, it was pretty smooth sailing.”

Henderson purchased a health insurance plan with a $175 monthly premium. While that price does fit in his budget, he was also hoping for a better deal.

“It was a little more than I was expecting,” he says. “I like the doctor benefits, but I would have really liked a plan that includes dental and vision, since I have contacts. That kind of stuff I would have preferred.”

On December 1st, two months after the roll out we have this:

Healthcare.gov is not fixed from the standpoint of the insurance companies, nor has the security infrastructure been fixed, but that doesn’t stop the Administration from praising itself.

Kudos all around for this one! And we’re only talking about enrollment which is supposed to be the easy part of Obamacare.

Happy Nomad on December 2, 2013 at 8:33 AM

Yesterday, the White House tried to spin the results by claiming that success was sustaining 50,000 concurrent connections in the database,

Jeff Bezos would call that a failure. Especially at this time of the year. But then again, he’s actually engaged in free market capitalism, not government mandated unfree market fascism.

rbj on December 2, 2013 at 8:35 AM

Golfer Barry doesn’t need a mulliga; he needs Carl Spackler.

M240H on December 2, 2013 at 8:35 AM

Christmas will be a blur for the poor slobs tasked with fixing this albatross — slurping Red Bull and having Obamabot weenies cussing at you, while your family wonders why Daddy won’t come home. LOL – I don’t feel bad, because hopefully this is turning many away from the Dark Side.

KS Rex on December 2, 2013 at 8:22 AM

Nah, they’ll be shopping on line. If they have any experience at all they already know this won’t be fixed.

kcewa on December 2, 2013 at 8:36 AM

mulligan

M240H on December 2, 2013 at 8:36 AM

But none of it is working. People are PO’d and they’re naturally going to take it out on the politicians who rammed this monstrosity down everyone’s throats.

Doughboy on December 2, 2013 at 8:19 AM

Hey! Nobody is madder than Obama.

Happy Nomad on December 2, 2013 at 8:37 AM

If they have any experience at all they already know this won’t be fixed.

kcewa on December 2, 2013 at 8:36 AM

If they have any experience at all, they probably were smart enough to not get involved with this project in the first place!

Victory has a thousand parents, but defeat is an orphan. I suspect anybody in the IT world involved with this debacle will claim to be unemployed during this period when writing their resume.

Happy Nomad on December 2, 2013 at 8:40 AM

Ed –
You mean the websites aren’t working perfectly on day one sixty three?

verbaluce on October 1, 2013 at 10:18 AM

NotCoach on December 2, 2013 at 8:40 AM

Hey! Nobody is madder than Obama.

Happy Nomad on December 2, 2013 at 8:37 AM

Not even the Mad Hatter?

NotCoach on December 2, 2013 at 8:41 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

Victory has a thousand parents, but defeat is an orphan. I suspect anybody in the IT world involved with this debacle will claim to be unemployed during this period when writing their resume.

Happy Nomad on December 2, 2013 at 8:40 AM

Yep. They were flipping burgers for $15.00 an hour.

kcewa on December 2, 2013 at 8:42 AM

Of course the Dem’s might get away this because:

Beyonce ousts Kim Kardashian as 2013′s most-searched person on Bing

kcewa on December 2, 2013 at 8:43 AM

They will still blame the gop for not helping them and sitting on the sidelines

cmsinaz on December 2, 2013 at 8:15 AM

Every GOP member of Congress should be provided a phone that plays videoclips, and the videoclip they should repeatedly play is the triumphant walk of Pelosi and her big gavel and the other Dem clowns after enacting Obamacare.

They wanted all the credit? They should get all the credit.

BuckeyeSam on December 2, 2013 at 8:51 AM

Beyonce ousts Kim Kardashian as 2013′s most-searched person on Bing

kcewa on December 2, 2013 at 8:43 AM

January squirrel since that month holds the fabulous 50th birthday party for the shaved Yeti is going to feature Beyonce entertaining the favored elite and costing the taxpayers a mere pittance of a few hundred thousand dollars. But Queen Mooch must not be displeased.

Happy Nomad on December 2, 2013 at 8:53 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

Hah. “Hey, Matt, my eyes are up here!”

BuckeyeSam on December 2, 2013 at 8:53 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

Drooling is bad form, though.

NotCoach on December 2, 2013 at 8:53 AM

The problem here is that they can’t blame anyone else for Obamacare. They can’t stall or attempt to bury the issue. And they proclaiming ignorance(which they are trying to do) makes them look incompetent, if not negligent. It’s a perpetual political crisis that they can’t escape from.

Doughboy on December 2, 2013 at 8:10 AM

What they seem to have decided is there aren’t enough people hit by the individual mandate to do them in, but there are enough under the employer mandate whose anger would be the death-knell for ObamaCare. But they don’t start feeling the pain for another 10 months or so.

So the answer for now is do a little cosmetic surgery, declare the patient completely cured, and keep working on the problem for another year while continuing to spin (with the help of the True Believer wing of the big media) that there’s no longer any real problem, just minor glitches. It’s just another version of Obama’s favorite strategy when the going gets tough of kicking the can down the road and hoping time, apathy, his minions, or some magical fairies will save him and his unicorn.

jon1979 on December 2, 2013 at 8:57 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

It’s actually preventive medicine. Staring at breasts is good for your heart.

Flange on December 2, 2013 at 8:59 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

I see that he’s not standing. Any particular reason?

Matt Sloane: “Honey, I’ll join you over by the cameras in a few minutes.”

BuckeyeSam on December 2, 2013 at 9:05 AM

Has any insurance company acknowledged the receipt of premium payments yet? I keep hearing about X number of people “enrolled” on the various state exchanges but what exactly does that mean?

As far as I’m concerned, no one is enrolled in anything until a payment has been made.

RobertE on December 2, 2013 at 9:11 AM

PlaceboCare.gov is powered by Acme Web Hosting – Explosive as our explosives.

Steve Eggleston on December 2, 2013 at 8:18 AM

ACME makes really good anvils too. They are foolproof.

oldroy on December 2, 2013 at 9:11 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

Misogynist.

oldroy on December 2, 2013 at 9:12 AM

One wonders if their is a lavish Xmas sojourn in the works for President Stool Sample and his Yeti? It will be delicious to lap up the press over that little event!

The War Planner on December 2, 2013 at 9:17 AM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

Misogynist.

oldroy on December 2, 2013 at 9:12 AM

For some reason I thought of this old gem

“Ward, weren’t you a little hard on the Beaver last night?”

ToddPA on December 2, 2013 at 9:20 AM

Obama is lying again but the sad part is his mindless, socialist followers couldn’t care less. They will continue to hang on his leg, pay his high costs and prepare for their death boards. This country is seriously ill and no healthcare system will be able to heal it.

rplat on December 2, 2013 at 9:20 AM

The problem here is that they can’t blame anyone else for Obamacare.

Doughboy on December 2, 2013 at 8:10 AM

That won’t stop them from doing it anyway. This morning there is an editorial in USA Today saying that the Republicans have done everything they can to “pour sand in the gears” of Obamacare. I’d be interested in seeing the editorial board list the specific actions Republicans have taken to impede Obamacare (other than grousing about it from the sidelines, of course). The simple fact is that Republicans have had no power to stop or harm Obamacare. This is a Democratic debacle, 100%. But the media will never admit it.

AZCoyote on December 2, 2013 at 9:29 AM

Yeah that Alison is cute and has a cute voice, she’s a spinner for sure.

Bishop on December 2, 2013 at 9:34 AM

KS Rex on December 2, 2013 at 8:22 AM

This is why I did not return their voicemail. The pressure on those folks trying to complete that pile of excrement must be enormous, with competing shrill directives that block.

Fun times.

dogsoldier on December 2, 2013 at 9:57 AM

Time for King Barack the Magnificent to declare “Victory!” and move on to immigration reform!

GarandFan on December 2, 2013 at 10:28 AM

“These are not the droids you’re looking for…and the Obamacare site is working fabulously.”

- Obama Wan Kenobe

Wyznowski on December 2, 2013 at 10:32 AM

Solid B+ King Barky, SOLID B+.

jukin3 on December 2, 2013 at 10:50 AM

Government officials, who asked not to be identified in order to discuss ongoing operations not get fired and prosecuted, cautioned last week that they will not know if they’ve actually expanded the site’s carrying capacity to 50,000 users at once until they have that many users online in the coming days.

FIFY

Patriot Vet on December 2, 2013 at 11:21 AM

“…that they will not know if they’ve actually expanded the site’s carrying capacity to 50,000 users at once until they have that many users online in the coming days.

Well, that pretty much confirms it. Amateurs: They don’t even have web-traffic stress testing in place. (Step-one in any Enterprise Software Dev project so you can evolve the test, code and validation incrementally.)

Tsar of Earth on December 2, 2013 at 11:23 AM

I want to do my part to make this thing die, so I have http://www.healthcare.gov open on my desktop, two laptops, two tablets, and smartphone.

They are all on the same table, and every time I walk by, I just move back and forth between screens, sometimes getting knocked off.

Anybody out there want to write a bot that can do this for me/us ? Let’s kill it, just when they think they are close to fixing it!

Shaughnessy on December 2, 2013 at 12:15 PM

I want to do my part to make this thing die, so I have http://www.healthcare.gov open on my desktop, two laptops, two tablets, and smartphone.

They are all on the same table, and every time I walk by, I just move back and forth between screens, sometimes getting knocked off.

Anybody out there want to write a bot that can do this for me/us ? Let’s kill it, just when they think they are close to fixing it!

Shaughnessy on December 2, 2013 at 12:15 PM

Better to write something that will pull out all plans, premiums, deductibles for all ages, for all states. Let the public see the awesome rates and deductibles. Let them see what family plans will cost next year.

oldroy on December 2, 2013 at 1:02 PM

Every screen pic I see of this event the dude is staring at the woman’s chest. Nothing wrong with that, mind you, cleavage appraising should be an Olympic event.

Bishop on December 2, 2013 at 8:41 AM

I couldn’t believe no one else was laughing about this screenshot. Hilarious.

Jaibones on December 2, 2013 at 3:50 PM