Progress: ObamaCare website taking slightly longer to crash for users than it did before

posted at 6:01 pm on November 21, 2013 by Allahpundit

It’s still crashing, sure, but it lets you complete more steps in the application process before 404ing on you. Which … I’m not sure constitutes progress, actually. If a site’s more or less unusable, you’re better off hitting the wall early on than spending 30 minutes trying to sign up before the trap door is pulled, no?

Here’s what we’re down to by way of “good news” these days.

Despite weeks of work by a small army of software experts to salvage HealthCare.gov, navigators in states that depend on the federal insurance exchange say they still cannot get most of their clients through the online enrollment process.

Those navigators said they had seen improvements in the system since its disastrous rollout on Oct. 1, particularly in the initial steps of the application process. But the closer people come to signing up for a plan, the more the system seems to freeze or fail, many navigators said…

Some navigators said it was hard not to feel discouraged, especially when their clients, locked out by the website, went home upset. “We have people who understandably say, ‘Well what the heck am I doing here if you can’t enroll me?’” said Ted Trevorrow, a navigator in Philadelphia who has not been able to enroll a single person yet. “I always want to say, ‘That’s a really good question.’”…

Clients wary of the health care law can be especially intolerant of the website’s problems, Mr. Trevorrow said. “They’re incensed over the fact that the law would, as they see it, intrude on them to this degree and then not even perform,” he said.

That last part is the moral of the story of the entire rollout period. If you’re going to disrupt one-sixth of the economy, you’ve got to be able to show people some sort of palpable improvement somewhere as evidence that it’s worth it. It could be anything — an easy application process, lower premiums, a bigger provider network, gaudy new benefits, anything. Just give the public some reason to think that the endless aggravation is paying off. O’s given them nothing: The application process is a catastrophe, exchange premiums tend to be more expensive than premiums for pre-ObamaCare plans were, and provider networks are shrinking as insurers strain to keep costs down. Benefits are better than they used to be for some people but not for everyone; it depends on whether your old plan truly was “cut-rate” or not and whether you think “comprehensive” benefits (e.g., substance abuse treatment) justify the burden of higher premiums and/or deductibles. Even the subsidies, arguably the law’s most salable point to the public, aren’t an unvarnished good. If you’re already struggling to get by and suddenly required by law to purchase insurance, having half of your new monthly bill footed by Uncle Sam doesn’t change the fact that you’re still on the hook for the other half. The least Obama and his team could have done to make this medicine go down smoothly is make the enrollment process sugary sweet. Instead it’s bitter. He’s left congressional Dems with essentially no talking points with which to defend the law. No wonder they’re bailing on him.

The only bright spot for Democrats is that the state exchanges are working better than Healthcare.gov. But then, that’s complicated too: Read John Sexton and Ace for the demographic breakdown of enrollees in Kentucky and California. To make risk pools in the age of ObamaCare sustainable, the insurance industry needs roughly 40 percent of enrollees to be young and healthy. They’re the suckers who almost never need medical care but who are being coerced into buying insurance anyway by federal law so that insurers have a new revenue stream with which to cover the old and sick. If they don’t hit the 40 percent target by next April, premiums are going up in 2015 and/or HHS will be on the hook for some sort of bailout. As things stand right now, young adults make up only 19 percent of Kentucky’s new enrollees and 23 percent of California’s — and even that may be overstating things. Like Ace says, the data only tells us that some enrollees are young; it doesn’t say whether they’re healthy. It may well be that some disproportionate chunk of young enrollees in both states is clamoring to sign up precisely because they’re rare cases of young adults who do have serious medical issues. Those don’t count for purposes of the 40 percent target, obviously. None of this is a grave danger to O-Care yet since everyone expects the first wave of enrollees to contain a higher percentage of older, sicker people than the final risk pool will contain. Obviously, if you need care, you’re in more of a hurry to sign up than someone who doesn’t. But if the website problems drag on and the frustration over signing up deepens — which is what seems to be happening in the NYT piece excerpted above — then maybe the feds will lose some segment of “young healthies” irretrievably. That’s when they’ve got real political problems.

By the way, the Speaker of the House tried to sign up for a plan on the federal website today. It didn’t go so well.


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Comments

We can’t get to the REAL fun till the front end of the website is up & running …

… with NO back end to send data or payments to the insurers.

PolAgnostic on November 21, 2013 at 6:03 PM

404ing on you.

After people are finally able to get on the site, then it will 404 you.

RovesChins on November 21, 2013 at 6:04 PM

It asked for my grandma’s name, so I told them: Jugs.

LASue on November 21, 2013 at 6:06 PM

404ing. That’s too funny!

ted c on November 21, 2013 at 6:09 PM

But the closer people come to signing up for a plan, the more the system seems to freeze or fail

ErectileDysfunction.gov.

hillsoftx on November 21, 2013 at 6:10 PM

OT – my yahoo mail account’s been 404ing on me lately as well.

22044 on November 21, 2013 at 6:10 PM

Gimme another one of them there “Smart” tablets.

/Choom. Watchin it burn

Key West Reader on November 21, 2013 at 6:10 PM

OWN IT DEMOCRATS!

GarandFan on November 21, 2013 at 6:10 PM

OT – my yahoo mail account’s been 404ing on me lately as well.

22044 on November 21, 2013 at 6:10 PM

You got ObamaCooties.

/Yeah, I’m racist. An Amazing Racist

Key West Reader on November 21, 2013 at 6:12 PM

It’s still crashing, sure, but it lets you complete more steps in the application process before 404ing on you.

So you get to put in more of your personal information for identity thieves to steal? Yay!

rbj on November 21, 2013 at 6:12 PM

Ed Allahpundit –
You mean the websites aren’t working perfectly on day one fifty two?

verbaluce on October 1, 2013 at 10:18 AM

NotCoach on November 21, 2013 at 6:15 PM

You got ObamaCooties.

/Yeah, I’m racist. An Amazing Racist

Key West Reader on November 21, 2013 at 6:12 PM

Heh. The Obamacare that ate…my yahoo mail account.

22044 on November 21, 2013 at 6:15 PM

I love that he installed those styrofoam columns from the Denver convention in 2008 at the White House.

They befit the God-King and his Imperial soft dictatorship!!!

All hail the new Republic of ObamaZuela!!

PappyD61 on November 21, 2013 at 6:21 PM

OT…Headsup

If you’re in Ardmore OK…weather headed your way from Texas.

http://www.wfaa.com/weather/radar?radar=64242082&img=0&c=y

workingclass artist on November 21, 2013 at 6:22 PM

You got ObamaCooties.

/Yeah, I’m racist. An Amazing Racist

Key West Reader on November 21, 2013 at 6:12 PM

Heh. The Obamacare that ate…my yahoo mail account.

22044 on November 21, 2013 at 6:15 PM

Gmail is in the “pipeline”. Although, since Google owns it they are resistant, but eventually will be fully compliant.

Like Brian Williams! On NBC Newz!!

/Get fired up

Key West Reader on November 21, 2013 at 6:22 PM

If only SHE had been the Nominee in 2008….

http://youtu.be/iF5QuyfA4wE

PappyD61 on November 21, 2013 at 6:23 PM

ZOOMING into the 20th century!

hillsoftx on November 21, 2013 at 6:25 PM

It is over for Obama and his socialist party but they super vast majority of them are too stupid and too delusional to not know it and the very few among them who know it do not want to acknowledge it or admit it…

mnjg on November 21, 2013 at 6:29 PM

It asked for my grandma’s name, so I told them: Jugs.

LASue on November 21, 2013 at 6:06 PM

Funny, but also makes me wonder why they need my grandmother’s name? Both have been dead since the 1960s. No way in heck either has med records in some databank.

Limerick on November 21, 2013 at 6:31 PM

Ed Allahpundit –
You mean the websites aren’t working perfectly on day one fifty two?

verbaluce on October 1, 2013 at 10:18 AM

NotCoach on November 21, 2013 at 6:15 PM

Verbal has no same.

CWchangedhisNicagain on November 21, 2013 at 6:32 PM

Good thing the Obamacare web site “architects” don’t actually design real, um,…
Buildings

MichaelGabriel on November 21, 2013 at 6:33 PM

no same and no shame….grrrrr.

CWchangedhisNicagain on November 21, 2013 at 6:33 PM

If you’re going to disrupt one-sixth of the economy, you’ve got to be able to show people some sort of palpable improvement somewhere as evidence that it’s worth it. It could be anything

Has it done ANYthing that they said it was going to do? I’ve lost track of the lies.

scalleywag on November 21, 2013 at 6:36 PM

The bars so low now not even twiggy could limbo under it….

sandee on November 21, 2013 at 6:36 PM

Some navigators said it was hard not to feel discouraged, especially when they can’t properly steal people’s personal information and sell it to a Russian guy for a carton of smokes and a wrinkled ten spot.

“It’s like..bad and stuff, man” said navigator Doug Krakhead, “I’m tryin’ to get some extra caysh to buy an eight ball and damn if this f**ked up computer crap is messin’ wit me.”

Bishop on November 21, 2013 at 6:39 PM

OT…Headsup

If you’re in Ardmore OK…weather headed your way from Texas.

dadgummit! did our dem senators break out of their play pen again?

DanMan on November 21, 2013 at 6:42 PM

It asked for my grandma’s name, so I told them: Jugs.

LASue on November 21, 2013 at 6:06 PM

That’s funny.

Everybody who signs up should give the same answer. That should fry a few microprocessors and send the website into a tail spin.

fogw on November 21, 2013 at 6:43 PM

So, the website’s not too different than the length of time people are out of work – the time interval just stretches out. We run out of money, the website still hasn’t been able to collect any.

Another Drew on November 21, 2013 at 6:43 PM

This gubRmint is so incompetent that they can’t even get a website up……. or is there something else go’n on here…..

roflmmfao

donabernathy on November 21, 2013 at 6:48 PM

It asked for my grandma’s name, so I told them: Jugs.

I would have said Nannie. I was 5 and that was the only name I knew her by. We were at the Piggly Wiggly and they found her three aisles over. Surprised they found her since everybody in Camp County knew her as Sweetie.

That kind of stuff would really butch their code I bet.

DanMan on November 21, 2013 at 6:48 PM

I keep getting threats about completing my census info and there’s a site you can do it online but I’m hesitant to go to any government site after all this.

scalleywag on November 21, 2013 at 6:50 PM

fogw on November 21, 2013 at 6:43 PM

anarchist…just my style

DanMan on November 21, 2013 at 6:50 PM

I don’t know whether to laugh (ha ha ha ha ha ha ha ha) or cry (me a river).

Carnac on November 21, 2013 at 6:51 PM

So the Obamacare website demands you provide your race and ethnicity?

slickwillie2001 on November 21, 2013 at 7:03 PM

Some navigators said it was hard not to feel discouraged, especially when they can’t properly steal people’s personal information and sell it to a Russian guy for a carton of smokes and a wrinkled ten spot.

“It’s like..bad and stuff, man” said navigator Doug Krakhead, “I’m tryin’ to get some extra caysh to buy an eight ball and damn if this f**ked up computer crap is messin’ wit me.”

Bishop on November 21, 2013 at 6:39 PM

I expect new treatments centers to open for them to help them cope.

workingclass artist on November 21, 2013 at 7:08 PM

Older hill aides shocked by Obamacare prices

Veteran House Democratic aides are sick over the insurance prices they’ll pay under Obamacare, and they’re scrambling to find a cure.

“In a shock to the system, the older staff in my office (folks over 59) have now found out their personal health insurance costs (even with the government contribution) have gone up 3-4 times what they were paying before,” Minh Ta, chief of staff to Rep. Gwen Moore (D-Wis.), wrote to fellow Democratic chiefs of staff in an email message obtained by POLITICO. “Simply unacceptable.”

In the email, Ta noted that older congressional staffs may leave their jobs because of the change to their health insurance.

Gwen Moore voted to screw her staff.

HAHAHAHAHAHAHAHAHAHAHAHAHA!

Good luck finding a new job, bytches.

Resist We Much on November 21, 2013 at 7:11 PM

OT…Headsup

If you’re in Ardmore OK…weather headed your way from Texas.

dadgummit! did our dem senators break out of their play pen again?

DanMan on November 21, 2013 at 6:42 PM

Yeah…sorry about that Amigo. New line headed into Ark.

here’s the latest radar

http://www.wfaa.com/weather/radar?radar=64242082&img=6&c=y

workingclass artist on November 21, 2013 at 7:15 PM

How come the IRS and NSA computer systems don’t have these problems?

Dr. ZhivBlago on November 21, 2013 at 7:18 PM

Americans need to know only one thing.

Did Sandra Fluke get her birth conrol paid for?

/That’s what mattered in the 2012 Reurkelection.

Key West Reader on November 21, 2013 at 7:18 PM

So the Obamacare website demands you provide your race and ethnicity?

slickwillie2001 on November 21, 2013 at 7:03 PM

Oh hell naw, bichs.. Just leave your name, dob, SSN, place of employment (if ya got dat goin on) and we be fine here at ACORN! Bring. Yo. . Data.

/Yeah. Really.

Key West Reader on November 21, 2013 at 7:22 PM

How come the IRS and NSA computer systems don’t have these problems?

Dr. ZhivBlago on November 21, 2013 at 7:18 PM

Cuz Obama Voters have nothing to fear?

/Jest axin

Key West Reader on November 21, 2013 at 7:24 PM

ObamaCare website taking slightly longer to crash for users than it did before

But your Identity is stolen in just a few seconds!!!

landlines on November 21, 2013 at 7:43 PM