Video: Minnesota ObamaCare exchange going as well as you’d expect

posted at 8:01 am on October 18, 2013 by Ed Morrissey

This was from two days ago, but nothing much has changed since then, either. Ryan Gustafson reports for KEYC in Mankato that the MNSure exchanges still don’t have a way for consumers to see what doctors and hospitals are connected to which plans, which makes the entire enrollment process academic. After all, who would pay for a plan without knowing whether their current providers will accept it — or any providers in their area at all?

KEYC – Mankato News, Weather, Sports -

When creating a username, they ask for something called a “shared secret”. I have no idea what it is, and couldn’t find anything to explain it. So I treated it like yet another password, and filled in a four-letter word of my choice.

They also ask for Security Questions. These were quite vague, including “What city I’d like to retire to.” Just make sure to write down which answers you select for each of these fields.

Success! I’m in. Time to start shopping for health insurance.

Sign In.
Go to my account.
And check costs.

You’ll have to repeat a lot of the identification steps. This is how they’re going to figure out who you are and how much you’ll cost to insure.

After selecting certain things I want, like a gym membership discount, I’m now presented with the plans they offer.

A couple of things are missing here though. The quality rating… it’s coming soon.

But a much bigger deal is the fact that I can’t find out what hospitals, clinics and doctors are covered by which plan. The search function doesn’t work.

That’s not good.

Randy Miller, who sells insurance with Nesbit Agencies says, “You shouldn’t buy it because there’s substantial penalties as far as your co pays and your deductions and things that are covered and not covered.”

“Shared secret”? That must be the generic idea for a security question, but it’s not going to be terribly helpful if you forget what the “shared secret” is and you need to get back into a locked account. Most websites are very specific about these security questions, such as “the street where you grew up” or “mother’s maiden name.”

The shared secret in this case is that MNSure wants people to buy a pig in a poke. Imagine buying an insurance plan without knowing which providers will accept it. A consumer might not even know for months that their local doctor won’t take the plan, and in some Minnesota communities, that might mean a very long drive for any kind of medical care. Half of the state lives in the seven counties that comprise the Twin Cities and its suburbs, but half are spread out over a fairly large geographical area.

That is probably why only 406 people have actually bought a private health-insurance plan over the last two-plus weeks of MNSure.


Related Posts:

Breaking on Hot Air

Blowback

Note from Hot Air management: This section is for comments from Hot Air's community of registered readers. Please don't assume that Hot Air management agrees with or otherwise endorses any particular comment just because we let it stand. A reminder: Anyone who fails to comply with our terms of use may lose their posting privilege.

Trackbacks/Pings

Trackback URL

Comments

…it’s working!

KOOLAID2 on October 18, 2013 at 8:03 AM

…if you like your doctor….you can keep your doctor?

KOOLAID2 on October 18, 2013 at 8:05 AM

Winning!

cmsinaz on October 18, 2013 at 8:05 AM

After all, who would pay for a plan without knowing whether their current providers will accept it — or any providers in their area at all?

What difference does it matter what providers are in your network?
You’ve got coverage!!

Lost in Jersey on October 18, 2013 at 8:08 AM

They should call every field “shared secret” because the site’s security is probably executed as thoroughly as the other features.

BTW, does the governor have medical condition, or had he been drinking. I could barely understand him.

forest on October 18, 2013 at 8:10 AM

Congratulations Ed, according to your Governor, your Minnesota plan is “doing phenomenally well” … “compared to other states’” websites. Er, that would be Healthcare.gov. Faint praise indeed.

parke on October 18, 2013 at 8:11 AM

We dub this roll out Meredith.

Murphy9 on October 18, 2013 at 8:12 AM

Dr.KevorkianCare.

hillsoftx on October 18, 2013 at 8:13 AM

Pauline Krugman assures me it will be successful. I’ll take the word of the world’s most smartest Nobel prize winner and New York Slimes columnist over some peon TV reporter in the outback of Minnesota any day!!

PetecminMd on October 18, 2013 at 8:13 AM

Ed –
You mean the websites aren’t working perfectly on day one eighteen?

verbaluce on October 1, 2013 at 10:18 AM

NotCoach on October 18, 2013 at 8:14 AM

After all, who would pay for a plan without knowing whether their current providers will accept it — or any providers in their area at all?

To paraphrase a moonbat: you have to sign up for it before you can find out how much it will cost you.

VibrioCocci on October 18, 2013 at 8:15 AM

…I wonder if they have filters for “the four letter word…of my choice?”
.
.

BTW, does the governor have medical condition, or had he been drinking. I could barely understand him.

forest on October 18, 2013 at 8:10 AM

…no kidding!…he looked pretty lit up!

KOOLAID2 on October 18, 2013 at 8:18 AM

While Minnesota is a high technology state with many great businesses in it, they did not look for these people to design their page, they heard that the Acorn was available for employment? It wouldn’t have turned out much different. Good enough for government work. Doesn’t matter who it is you have to take the next person on “the list.”

Fleuries on October 18, 2013 at 8:26 AM

Slightly O/T but this AP article shows how near doom we really were.
http://www.chron.com/news/us/article/Shutdown-affected-us-in-ways-we-did-not-see-4905910.php?cmpid=hpts

docflash on October 18, 2013 at 8:43 AM

The shared secret in this case is that MNSure wants people to buy a pig in a poke. Imagine buying an insurance plan without knowing which providers will accept it

Nonsense Ed. We had to pass the bill to find out what’s in it. And now we have to buy insurance to see what it covers.

Makes perfect sense to me!

Gatsu on October 18, 2013 at 8:45 AM

Slightly O/T but this AP article shows how near doom we really were.
http://www.chron.com/news/us/article/Shutdown-affected-us-in-ways-we-did-not-see-4905910.php?cmpid=hpts

docflash on October 18, 2013 at 8:43 AM

Are you being sarcastic? Please tell me you’re being sarcastic.

NotCoach on October 18, 2013 at 8:46 AM

NotCoach on October 18, 2013 at 8:46 AM

Thought you would enjoy a little propaganda with your morning coffee.

docflash on October 18, 2013 at 8:49 AM

Local NBC affiliate ran Obamacare problems as first story this am. You should have seen the crap they ran the week pre-rollout. Remember the week of love NBC gave it? The shut down and debt ceiling fights will be forgotten til the next time. People figuring out this free health care stuff will be a story for a while.

tj4osu on October 18, 2013 at 8:55 AM

Thought you would enjoy a little propaganda with your morning coffee.

docflash on October 18, 2013 at 8:49 AM

:P

NotCoach on October 18, 2013 at 8:55 AM

Figures….

And only 406 have completed the purchase of private plans on the site; most were eligible for public programs such as Medicaid.

I checked the site when it first went up (don’t need to set up an account to see pricing) and discovered that premiums for my family of 4 would be $1100 per month with a $3000 deductible. I could get it down to $600-700 per month with a $10-12,000 deductible. Wait until these people find out they still have to pay the deductible. I can almost guarantee they will just show up and expect free care like they’ve always done.

takeamericabackin10 on October 18, 2013 at 8:57 AM

“Shared secret”? That must be the generic idea for a security question, but it’s not going to be terribly helpful if you forget what the “shared secret” is and you need to get back into a locked account.

I know someone who worked on that part of the website. There actually is a “right answer” to the shared secret question. If you put in the phrase “Obama is a bozo”, then your healthcare will be free.

climbnjump on October 18, 2013 at 9:01 AM

After selecting certain things I want, like a gym membership discount, I’m now presented with the plans they offer.

And just who pays for this perk?

PackerBronco on October 18, 2013 at 9:12 AM

Sooo many people will begin to find out what a deductible actually IS, and very soon. Won’t be purdy, for sure.
Remarkable, the ignorance out there.

pambi on October 18, 2013 at 9:16 AM

Will Ed report on Oregon?
http://www.oregonlive.com/health/index.ssf/2013/10/oregon_has_cut_tally_of_those.html

Will Ed report on Kentucky?
http://blogs.wsj.com/washwire/2013/10/02/why-kentuckys-health-exchange-worked-better-than-many-others/

Does Ed have the guts to report on the status of enrolment in every state, good AND bad?

Or will he and all of you just whine and whine and whine about glitches and f ups?

Dave Rywall on October 18, 2013 at 9:19 AM

“That is probably why only 406 people have actually bought a private health-insurance plan over the last two-plus weeks of MNSure.”
—————

Give it some time, for f’s sake.

“MNsure, Minnesota’s state-run Obamacare exchange, announced yesterday that over 3,700 people have signed up for health-insurance coverage.

Of the 5,569 people who have finished the application process, 3,769 have finalized their enrollment or were waiting for their payment to process, and an additional 1,800 have finished their applications but have not selected an insurer. Because some of those plans will cover more than one person, the exchange estimates that the number of applications finalized would translate into 11,684 people gaining coverage.

MNsure has a goal of helping 823,755 people obtain health insurance by the end of 2014.”

http://www.nationalreview.com/corner/361521/3769-have-signed-obamacare-minnesota-sterling-beard

Dave Rywall on October 18, 2013 at 9:22 AM

That’s how I buy cars. I call a random dealership and they tell me they have one with 4 tires and an engine and I buy it over the phone.

ButterflyDragon on October 18, 2013 at 9:24 AM

I know it’s a very confusing term — A shared secret is something that is used to verify your identity when you call in to talk to a representative. Think of it as the similar to the code word you would give a security company like ADT to let them know everything is OK if you had an accidental alarm.

peregrin on October 18, 2013 at 9:34 AM

Stop your crying you Canadian progressive idiot, Drywall. Why you’ve made it your business to be so interested in American politics in the first place is beyond me.

smoothsailing on October 18, 2013 at 9:37 AM

Stop your crying you Canadian progressive idiot, Drywall. Why you’ve made it your business to be so interested in American politics in the first place is beyond me.

smoothsailing on October 18, 2013 at 9:37 AM
—–

So what you’re saying is one should not occupy one’s time concerning oneself with the goings on in other countries. What a sad, sorry, stupid way to go through life.

But hey – if you enjoy being underinformed about the world around you, then go for it!

Dave Rywall on October 18, 2013 at 9:42 AM

Dave Rywall on October 18, 2013 at 9:19 AM

Dave Rywall on October 18, 2013 at 9:22 AM

Sometimes it’s really fun to watch someone beat a dead horse…

The problems with ALL of these systems – even the state ones that APPEAR to be working at this point – are very deep and will be difficult to solve. Impossible? No, not given enough time, money and manpower. But will it happen in time to “save” ObummerCare? Don’t hold your breath – we are seeing only the beginning of the problems. The best (worst?) are yet to come.

climbnjump on October 18, 2013 at 9:44 AM

The problems with ALL of these systems – even the state ones that APPEAR to be working at this point – are very deep and will be difficult to solve. Impossible? No, not given enough time, money and manpower. But will it happen in time to “save” ObummerCare? Don’t hold your breath – we are seeing only the beginning of the problems. The best (worst?) are yet to come.

climbnjump on October 18, 2013 at 9:44 AM
——-

Keep cheerleading for failure! You are a good citizen!

Dave Rywall on October 18, 2013 at 9:46 AM

After all, who would pay for a plan without knowing whether their current providers will accept it — or any providers in their area at all?

The leftist solution is simple. When one eventually finds out which doctors actually offer services under their plan they can just move to where those doctors practice. If they can avoid getting a job, or get a job for less money it is a win-win. They find doctors who can actually treat them, and they get an increased subsidy. Life is good.

weaselyone on October 18, 2013 at 9:46 AM

Dave Rywall on October 18, 2013 at 9:19 AM

Listen you fvcking canadian moron, what you fail to understand is that this abortion helps NO ONE. First of all, you can’t even get into the government site, trust me I’ve tried since day one with 2 separate user names and passwords and I could not log in and I used to be a programmer so I’m not some yutz who doesn’t know where the enter key is. Secondly, from the info on the Kaiser site, my deductible will be over 6k a year before I get any benefit from this. This is just catastrophic insurance run by the government. It is total BS. Thirdly why the heck would we care what some commie canadian thinks? GFY and MYOB.

BeachBum on October 18, 2013 at 9:48 AM

But hey – if you enjoy being underinformed about the world around you, then go for it!
Dave Rywall on October 18, 2013 at 9:42 AM

When we need an update on Moosehead beer, round bacon, sled dogs or hockey in America Lite, we’ll be sure to let ya know, eh?

whatcat on October 18, 2013 at 9:49 AM

Dave Rywall on October 18, 2013 at 9:22 AM

Dave, I’m sure you think of yourself as a smart person. Please explain to us why an uninsured young person will choose to pay double or triple premiums with insane deductibles over what they could have gotten before ObamaCare when they chose not to buy health insurance. And please explain to us why many won’t drop out of the insurance market after finding out ObamaCare busts their budget.

And according to your links Oregon has enrolled a bunch of people in Medicaid, and Kentucky’s exchanges aren’t a total clusterfark like just about all the others are. You’ll have to explain to us how that proves they are successful, especially since Kentucky is still not signing up nowhere near as many need to sign up to make it successful.

And there is also some gigantic fibbing going on in the article you linked:

Eager to sign up for coverage, Kendell Nash said she logged on to Kynect at 5:30 a.m. Tuesday. She and her 9-year-old son have insurance through her husband’s job as a food-service worker, but his contribution is so steep—more than $18,000 a year—that it swallows almost his entire paycheck.

No way in hell anyone is paying $18k a year into an employer provided plan, unless they are counting the deductibles. And guess what they left out in comparing the employer plan and the exchange plan? That’s right, the exchange deductible for her family.

NotCoach on October 18, 2013 at 9:49 AM

So what you’re saying is one should not occupy one’s time concerning oneself with the goings on in other countries.

Dave Rywall on October 18, 2013 at 9:42 AM

That’s a good place to start. We don’t give a Fluke about you and your miserable country, so why do you feel compelled to stick your nose into things that aren’t your business? I bet you’re a real joy at parties.

NotCoach on October 18, 2013 at 9:51 AM

So what you’re saying is one should not occupy one’s time concerning oneself with the goings on in other countries.

Dave Rywall on October 18, 2013 at 9:42 AM

I thought foreigners hated it when the US concern trolls about other countries. Make up your mind.

nobar on October 18, 2013 at 9:57 AM

That’s a good place to start. We don’t give a Fluke about you and your miserable country, so why do you feel compelled to stick your nose into things that aren’t your business? I bet you’re a real joy at parties.
NotCoach on October 18, 2013 at 9:51 AM

He should be grateful that he’s situated atop America. If the Canucks had been so situated above Russia, they would still be singing “The Internationale”. We should charge them for protecting them all these years.

whatcat on October 18, 2013 at 9:58 AM

Ed, I’ve gotten more giggles out of that screenshot of the infobabe you use for these stories than should be allowed by law – if HA’s not sending her a royalty check each month, she’s getting robbed. You need to sign her up for TEMS, if for no other reason to see if she’s aware she’s become the face of Obamacare’s online futility among righties.

King B on October 18, 2013 at 9:59 AM

Stop your crying you Canadian progressive idiot, Drywall. Why you’ve made it your business to be so interested in American politics in the first place is beyond me.

smoothsailing on October 18, 2013 at 9:37 AM

Part of the reason we have so many Canadian trolls is that a website like HA could not exist in the People’s Republic of Canada. Someone might be offended and Canada won’t allow that.

slickwillie2001 on October 18, 2013 at 10:04 AM

NotCoach on October 18, 2013 at 9:49 AM

Oh Daaaaaaave. I would really like you to stick your Canadian beak in once more to address NotCoach’s points (without your standard replies: Keep cheerleading for failure! You are a good citizen!).

VibrioCocci on October 18, 2013 at 10:24 AM

Will Ed report on Oregon?

OK. Here you go. Not one person has signed up through their exchange. FAIL!

Cover Oregon officials had hoped to allow consumers to enroll themselves by Oct. 15, but now that function may not be available until November. To date, nobody has been enrolled through the website.

Also, as NotCoach says, that 10% is because of Medicad expansion, not because people are buying on the exchange. Nice try.

MNsure has a goal of helping 823,755 people obtain health insurance by the end of 2014

At that rate, they won’t have everyone signed up until 2015. They need to sign up 13,729 a week to make their goal. Not gonna happen.

As for Kentucky, how many of the enrollees are dead people?

If they are going to sign up their 600,000 uninsured in time, they will need to sign up just under 10,000 a week until Jan. 2015. I’d put money that they don’t succeed. They have only signed up 15,000 in two weeks with supposed ‘success’ according to you.

Patriot Vet on October 18, 2013 at 10:36 AM

Oh Daaaaaaave. I would really like you to stick your Canadian beak in once more to address NotCoach’s points
VibrioCocci on October 18, 2013 at 10:24 AM

He took his dogsled and went home.

whatcat on October 18, 2013 at 10:40 AM

You’re entirely right about the distance thing, Ed. I currently live in a place where there is a hospital and providers for a lot of things (dental, etc) but it’s small enough that the 1-2 providers in the area are the only game in town, and the next closest options are 1-2 hours away, minimum. The providers here seem to do a lot of their transactions in cash to begin with (large number of Mennonites, etc around) which makes me think that the “smart” move for the local places would be, rather than trying to comply with every insurance plan, just go to strictly cash only and payment plan. And so, with the mandate, we’d be stuck paying for insurance – but good luck using it!

Katja on October 18, 2013 at 12:11 PM

Give it some time, for f’s sake.

Dave Rywall on October 18, 2013 at 9:22 AM

Haha…they’ve had 3.5 years!!! How much more time do they need to create a website?

nextgen_repub on October 18, 2013 at 1:16 PM

But hey – if you enjoy being underinformed about the world around you, then go for it!

Dave Rywall on October 18, 2013 at 9:42 AM

I’ve seen a good part of the entire globe in my 29 years. You’re an internet troll who thinks he’s intelligent. Your “opinion” doesn’t prove any great worldly experience or intellect.

smoothsailing on October 18, 2013 at 2:27 PM

But hey – if you enjoy being underinformed about the world around you, then go for it!

Dave Rywall on October 18, 2013 at 9:42 AM

…Dick Dryrot…how’s the penicillin holding out?

KOOLAID2 on October 18, 2013 at 8:06 PM

Gee, Ed, your esteemed governor sounds like he’s drunk the way he slurs his words. That’s sure to breed confidence in people in your state who have the awareness of toads. But, maybe not….

{^_^}

herself on October 19, 2013 at 2:29 AM