ObamaCare: “The biggest tech gaggle ever?”

posted at 1:21 pm on October 10, 2013 by Erika Johnsen

In yet another scorching indictment of the not-so-grand opening of the Patient Protection and Affordable Care Act, Silicon Angle‘s cybersecurity editor John Casaretto takes the Obama administration to the woodshed, cataloging their long list of failings in the more than three years they had to put this thing together:

Regardless of the variety of places to hear whatever facts and justification align with how you feel about the program, it is undeniable that this launch has been an incredible technical failure.  Straight up – an absolute failure. …

Ladies and Gentlemen, this is about as ugly any kind of site deployment gets.  They had three and a half years to get this right, do better and more testing.  They have failed miserably and they are handling it miserably.  There clearly should have been more testing, and with all due respect to Matthew Hancock, discovering these issues was as easy as using some freely available plugins to a free web browser used by millions of people around the world.  That’s pretty sad.  Now, there are ways to fix it using technology – Application monitoring, machine data, DevOps, Big Data – those are all things that could help.  Get some people in there, maybe Google, or Facebook or someone – they handle way more traffic than that.  You have to wonder if it’s too late.  We were told this was for the 47 million uninsured.  Is there any way this site can serve even half of that?  A quarter?  Until the word is out that things are better or just the plain truth of “we screwed up” – I’m giving the Affordable Care Act technical effort a big thumbs down, one-star review, whatever – this is not ready for primetime.  Hopefully this is not a harbinger of things to come, but many have predicted that to be the case.

Dayum.

I would also like to point out yet another — er — miscalculation to which the administration has announced a pretty crucial correction. Originally, people were supposed to have a full six months to sign up for ObamaCare before they’d be subjected penalties, but they just moved up the date by which people must have insurance to around Valentine’s Day of 2014, via the AP:

You’ll have to get coverage by Valentine’s Day or thereabouts to avoid penalties for being uninsured, the Obama administration confirmed Wednesday.

That’s about six weeks earlier than a March 31 deadline often cited previously.

The explanation: health insurance coverage typically starts on the first day of a given month, and it takes up to 15 days to process applications.

You still have to be covered by March 31 to avoid the new penalties for remaining uninsured. But to successfully accomplish that you have to send in your application by the middle of February. Coverage would then start on Mar. 1.

This latest “wrinkle” means that the six-month enrollment period is actually more like a four-and-a-half month enrollment period (also minus the last week over which people have been unable to sign up, and counting); as Speaker Boehner wondered yesterday, “how can we tax people for not buying a product from a website that doesn’t work?” At this point, I wouldn’t be surprised if the White House just unilaterally decides to go ahead and extend that deadline, too.


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Gaggle?
No – I’d say total Charlie Foxtrot.

dentarthurdent on October 10, 2013 at 1:24 PM

Ohhh, baby – BISHOP!!!!

dentarthurdent on October 10, 2013 at 1:24 PM

#winning
 
Can.I.be.in.the.middle on October 9, 2013 at 6:45 PM

rogerb on October 10, 2013 at 1:26 PM

Who gets to be Baghdad Bob here and insist that everything is going swimmingly and there are no bugs in the code? DWS? Harry Reid? The Big Man, Preznit SCOAMF?

Maybe it will be Michelle via twitter.

Vanceone on October 10, 2013 at 1:26 PM

Doom version 1 was worse. all nodes rebroadcast packets to all other nodes. Brought university networks down left and right (hey, a pun).

hurricain on October 10, 2013 at 1:28 PM

Jack Lew – who should have been monitoring this as chief of staff – is now SecTreas….what could go wrong?

Deafdog on October 10, 2013 at 1:29 PM

Perhaps the same people who designed Romney’s ORCA (get out the vote debacle) designed the ObamaCare website.

bw222 on October 10, 2013 at 1:29 PM

OBAMACARE!!!!!!!!!!!!!elebenty!!!!!!!!

The new HOTNESS to be sure the peons don’t focus on the GOPe’s surrender …

…or WHY they surrendered!

Business groups see loss of sway over House GOP

As the government shutdown grinds toward a potential debt default, some of the country’s most influential business executives have come to a conclusion all but unthinkable a few years ago: Their voices are carrying little weight with the House majority that their millions of dollars in campaign contributions helped build and sustain.

Their frustration has grown so intense in recent days that several trade association officials warned in interviews on Wednesday that they were considering helping wage primary campaigns against Republican lawmakers who had worked to engineer the political standoff in Washington.

.
The NYT had the orginal story this morning, it is STILL the lead story over on CNBC website (link is blocked).

Inquiring minds WANT to KNOW – when will Hot Air cover this story???

At this rate … this weekend … maybe

PolAgnostic on October 10, 2013 at 1:32 PM

how can we tax people for not buying a product from a website that doesn’t work

Are you kidding? That sort of Kafkaesque scenario is a feature, not a bug for this fascist regime.

rbj on October 10, 2013 at 1:33 PM

At this point, I wouldn’t be surprised if the White House just unilaterally decides to go ahead and extend that deadline, too.

So what is the Dem spin if this delay happens? GOP lawful delay bad. Dem delay good.

WashJeff on October 10, 2013 at 1:33 PM

Who gets to be Baghdad Bob here and insist that everything is going swimmingly and there are no bugs in the code? DWS? Harry Reid? The Big Man, Preznit SCOAMF?

Maybe it will be Michelle via twitter.

Vanceone on October 10, 2013 at 1:26 PM

Didn’t SillyBus already say it was working greater than expected the other day?

Dr. Frank Enstine on October 10, 2013 at 1:34 PM

Keep voting democrat!

Murphy9 on October 10, 2013 at 1:35 PM

Stuxnet payback

Eleven on October 10, 2013 at 1:38 PM

Doom version 1 was worse. all nodes rebroadcast packets to all other nodes. Brought university networks down left and right (hey, a pun).

hurricain on October 10, 2013 at 1:28 PM

And we don’t have any knew technology or experience since then right? :) netx.com for the win!

WitchDoctor on October 10, 2013 at 1:38 PM

“The biggest tech gaggle ever?”

Hubris is the bigger problem.

LetsBfrank on October 10, 2013 at 1:40 PM

I guess there is one positive in all of this.

Who here doesn’t think that, had we not experienced Error 404-palooza, the media narrative would be non-stop stories about people eagerly signing up for Obamacare despite all the naysaying by those lunatic tea baggers?

Anecdotal and largely fictional tales of women weeping that they finally are able to afford healthcare for their babies. Young people talking about doing it for the good of the nation. Elderly telling us this feels just like when Social Security helped struggling Americans.

The left would have acted like signing up for Obamacare was as exciting as 11:59 on New Years Eve. Instead we got Y2K without the remediation.

Happy Nomad on October 10, 2013 at 1:40 PM

Crazzzzzzzy code…

As I said in the other two website threads, I write JavaScript and jQuery code every single day at work and this doesn’t even make sense to me. How do you even code like this let alone try to debug it?

MobileVideoEngineer on October 10, 2013 at 1:43 PM

Access to 404Care is still only available via carrier pigeon, but lets be honest: that’s a blessing.

That’s because once the victim actually succeeds in signing up and buying a policy (if ever that happens) via the web site, then that poor soul has to try to actually get medical care from the enslaved medical professionals working with 404Care victims.

That’ll be truly ugly.

MTF on October 10, 2013 at 1:46 PM

As I said in the other two website threads, I write JavaScript and jQuery code every single day at work and this doesn’t even make sense to me. How do you even code like this let alone try to debug it?

MobileVideoEngineer on October 10, 2013 at 1:43 PM

.
You might link to some good code – most laypeople think all code looks like what you linked to re: Obamacare.

PolAgnostic on October 10, 2013 at 1:50 PM

The next biggest one will be when amnesty passes and Hillary and the RINOs will instate the single-payer program.

NO doctor trained in a great US institution will take obama’care’ patients.

Schadenfreude on October 10, 2013 at 1:50 PM

Pass the popcorn.

Wait til the IRS goes into folks’ bank accounts to collect the ever-increasing fines. And wait until the folks’ with crap credit scores have to pay more. Which begs a question. Each time your credit report is accessed, your score takes a hit. Are the reporting agencies (Trans-Union, Experian,Equifax) going to amend their scoring system or are all our scores going to take a hit, courtesy of Big Abusive Stupid Government?

But hey birth control, baby. And first Black Prez.

LetsBfrank on October 10, 2013 at 1:51 PM

WashJeff on October 10, 2013 at 1:33 PM

Very good point. Even so, I think it’s going to happen and the press will just have to carry water for the administration one more time to cover up the glaring inconsistency.

rogaineguy on October 10, 2013 at 1:51 PM

But, does the 93 million include navigators and their training? does it include all of the exchanges?

Kaptain Amerika on October 10, 2013 at 1:51 PM

Honestly, you rank and file democrats that year after year reflexively go vote for these morally repugnant imbeciles, I hope that you watch, helplessly, everybody and everything, on this earth die or get destroyed by this democrat legislation. May it utterly destroy your liberty, your opportunity, your wealth(lmfao), your loved ones, your family, your friends, and ultimately you.

Murphy9 on October 10, 2013 at 1:52 PM

Perhaps the same people who designed Romney’s ORCA (get out the vote debacle) designed the ObamaCare website.
bw222 on October 10, 2013 at 1:29 PM

Well in fairness, it was up against established and powerful suppress the vote machines called IRS, OSHA, and EPA.

MechanicalBill on October 10, 2013 at 1:52 PM

The link PolAgnostic referenced.

TinyURL.com

Schadenfreude on October 10, 2013 at 1:53 PM

This should have been the whole story. “These people can’t code a website for $650 million, and you want them in charge of the healthcare system?” Instead it is in the bakground because of the shutdown.

Ted Torgerson on October 10, 2013 at 1:53 PM

$645 million is the most expensive flop in modern history for any enterprise.

So, yes.

chimney sweep on October 10, 2013 at 1:55 PM

I’ve seen similar development disasters in the corporate world. Almost all are a result of executive leadership closing down most in-house IT shops and outsourcing development to India where they can get four developers for the price of one.

The resulting problems are attributable to: the offshore developers nit knowing anything about the business for which they’re developing software, project managers nit able to manage the extra oversight required for offshore development, poor English skills, lack of understanding of US business environment in general, poor requirements documents not tailored for developers lacking strong English skills or knowledge of the business, etc.

Offshored projects often suffer from poor quality requiring a lot of rework which just jacks the price back up.

Who coded, I mean actually coded, the Obamacare software? Tata? Cognizant? Mphasis/BFL. Which Indian IT shop?

Charlemagne on October 10, 2013 at 1:56 PM

The TEA party will shoe the Ds and the business goons who sustain the RINOs who’s boss of the land.

2014 will be epic, in ways they don’t realize.

All the bought traitors and bloodsuckers out, out out.

YOU have the votes. Forget the dough. Throw them all out.

The Ds are all bought by the 1%rs and hate the middle and lower classes, while moving the middle to the lower, like Jimmy Carter just said.

The Rs are fully owned by the 1%rs.

Punish all the goons who suck you dry, while you work hard and they live like the Obamadours.

YOU have the votes and the power.

Schadenfreude on October 10, 2013 at 1:56 PM

Well in fairness, it was up against established and powerful suppress the vote machines called IRS, OSHA, and EPA.

MechanicalBill on October 10, 2013 at 1:52 PM

You forgot NSA. That much talked about OFA metadata wasn’t really collected by grassroots efforts (as is claimed). Given all we know about the scandals now, which is more believable? “Activists” sitting down and tattling on their neighbors or a leak from NSA that gives far more information house-by-house.

Happy Nomad on October 10, 2013 at 1:56 PM

shoe = show…but shoeing them is good too.

Schadenfreude on October 10, 2013 at 1:58 PM

Unprecedented!

INC on October 10, 2013 at 1:59 PM

Again- the Affordable Care Act and its impact on “Access to Health Care” is just a minor side show with this crap legislation.
The biggest impact will be felt by the millions of small business owners- and how the government just entered into their lives as partners- forever. Sub-s tax reporting, documentation to account for every dollar- Sub-contractor reporting and documentation- tons of NON-HEALTHCARE RELATED BUREAUCRATIC BS will challenge every small business on how to operate – and profit- from now until forever. The claws of the IRS into every small business in America will be felt in terms of job losses, and job growth – with a reduction of the small business sector in this country – This legislation alters the economic structure of this country as much as it does “Healthcare”. The aholes have gone after the little guy and will suffocate them
.
This ACA bs is an effn Marxist Trojan Horse. And America is Troy.

FlaMurph on October 10, 2013 at 2:10 PM

Perhaps the same people who designed Romney’s ORCA (get out the vote debacle) designed the ObamaCare website.
bw222 on October 10, 2013 at 1:29 PM

Apparently the Obama campaign’s GOTV program worked fine! Why didn’t they use the same people for the Obamacare website?

Steve Z on October 10, 2013 at 2:14 PM

This latest “wrinkle” means that the six-month enrollment period is actually more like a four-and-a-half month enrollment period (also minus the last week over which people have been unable to sign up, and counting)

There are 5 people in Iowa that are safe.

Bitter Clinger on October 10, 2013 at 2:16 PM

Speaker Boehner wondered yesterday, “how can we tax people for not buying a product from a website that doesn’t work?”

Obama: I won the election. You didn’t build that, pay me for my majesty!

Steve Z on October 10, 2013 at 2:17 PM

This is the part that they claimed was ready!

Remember, they already dumped other parts of the LAW because they were not ready!

Also unmentioned is the pending lawsuit regarding the IRS creating their own tax laws in regards to the Federal Run Obamacare exchanges. While the media has a total blackout on that lawsuit, it is still proceeding forward with the likelyhood of a federal restraining order on Jan 1st 2014!

I wonder how many people will be signing up to buy something whose cost is unknown? This is like driving a car off of the dealer’s lot and waiting to get it home to find out what the monthly payments are. With the exception being that instead of dealing with a repo-man, you get the full force of the federal government, through the IRS, demanding the cash!

… now what was it that Obama was saying about negotiating with a GUN to your head? …

Freddy on October 10, 2013 at 2:19 PM

I think in dollar terms the old DMA’s Digital Production System was worse… but that only had a Y2K problem that couldn’t be solved and most of the delivery starting around 1997…

The FBI tried a couple of times on something a bit less complex and failed.

After that… you know there is nothing of this size or complexity the government has ever attempted as a Day 1 working proposition.

And the hubris doesn’t end there, that is just a byproduct of it.

ajacksonian on October 10, 2013 at 2:19 PM

So what happens when the world’s most expensive spy center tries to monitor the world’s worst written, untested web site?

Flames?

taznar on October 10, 2013 at 2:25 PM

taznar on October 10, 2013 at 2:25 PM

A possible blessing in disguise considering what NSA wanted to do with that data center. Hint; they don’t need it for tracking terrorists overseas.

I asked my friendly IT guy what happens to data on hard-drives like theirs if there are repeated overloads and surges bad enough to heat things to the point of activating the automatic fire-suppression systems. (Remember, heat is the enemy here, with or without open flames.)

His response?

“Depending on where the heat is, the general answer is, what data?”

About the only thing that can scrub a drive faster is a good swift smack with a five-pound sledge while it’s running. Followed by bashing it into little bitty pieces.

Talk about “the biter bit”.

cheers

eon

eon on October 10, 2013 at 2:42 PM

Negative wingnuts!

In Iowa 5 people are now fully covered against death and all sickness via OCare. That’s an 88 million billion percent increase over just three weeks ago.

mankai on October 10, 2013 at 2:46 PM

The system Twerked.

And then stuck out its tongue.

SparkPlug on October 10, 2013 at 2:46 PM

I didn’t build that.

Thank God.

trigon on October 10, 2013 at 2:49 PM

This free universal blanket heath coverage is great except it’s expensive, doesn’t cover everything and isn’t always available due to rationing.

Otherwise it’s not a bad deal.

SparkPlug on October 10, 2013 at 2:51 PM

Apparently the Obama campaign’s GOTV program worked fine! Why didn’t they use the same people for the Obamacare website?

Steve Z on October 10, 2013 at 2:14 PM

Media inspired, Progtard myth there Stevie Z…..
2008 – Community Organizer candidate got 69.5 Million votes.
2012 – Sitting President King Barrack the Petulant got 65.9 million votes.
.
Oblamer’s 2012 campaign loss of 3-1/2 million votes from 2008- while running against a Rich white guy who hated poor people- and even killed a lady with cancer-
doesn’t not meet the threshold of a successful GOTV program for me.
.
Unless I watched MSNBS regularly.

FlaMurph on October 10, 2013 at 2:52 PM

We’re from the government, and we can does all things better than the private sector!1!!

John the Libertarian on October 10, 2013 at 2:56 PM

I can’t see how they can delay the individual mandate at this point; they allowed the government shutdown over that very succinct action.

BKeyser on October 10, 2013 at 3:08 PM

Speaker Boehner wondered yesterday, “how can we tax people for not buying a product from a website that doesn’t work?”

Same way the EPA fines oil refineries for not using a biofuel that doesn’t exist. All it takes is a little imagination and a sadistic streak. Because Obama.

Quisp on October 10, 2013 at 3:09 PM

ObamaCare: “The biggest tech gaggle ever?”

Dems, you passed it to find out what was in it…
NOW GAGGLE ON IT!!!

Marcola on October 10, 2013 at 4:26 PM

Good grief, you weren’t kidding! The NSA building is going up in flames.

LOL.

Now we know why we really need to keep the government away from the internet.

PattyJ on October 10, 2013 at 4:48 PM

About the only thing that can scrub a drive faster is a good swift smack with a five-pound sledge while it’s running. Followed by bashing it into little bitty pieces.

eon on October 10, 2013 at 2:42 PM

What about a magnet?

de rigueur on October 10, 2013 at 4:50 PM

The Democratic Party, the champions of the poor and middle class, are showing their true colors every day. Employers get a waiver, the federal employers are going to get a huge portion reimbursed, but the people who need it the most will be out of luck.
it’s unfortunate that the GOP messaging machine is so lame not to point these out every day of the year. Instead of worrying about legalizing illegal trespassers, they should look at the real Americans and get their votes. It would halt this issue in its tracks.

djaymick on October 10, 2013 at 5:00 PM

Who gets to be Baghdad Bob here and insist that everything is going swimmingly and there are no bugs in the code? DWS? Harry Reid? The Big Man, Preznit SCOAMF?

Maybe it will be Michelle via twitter.

Vanceone on October 10, 2013 at 1:26 PM

Krugman.

talkingpoints on October 10, 2013 at 5:58 PM

After all, this came from an administration that picked a guy who got a check with a letter that said this check is to pay your taxes and couldn’t manage to use that check to pay his taxes in charge of the IRS.

I wouldn’t hold my breth waiting for them to do something competent that required actual knowledge or expertise.

talkingpoints on October 10, 2013 at 6:02 PM

I thought Team Hopey were supposed to be young, tech geniuses.

HellCat on October 10, 2013 at 7:09 PM

About the only thing that can scrub a drive faster is a good swift smack with a five-pound sledge while it’s running. Followed by bashing it into little bitty pieces.

eon on October 10, 2013 at 2:42 PM

What about a magnet?

de rigueur on October 10, 2013 at 4:50 PM

The old magnet trick only scrambles data, it doesn’t actually remove it. There are several commercial recovery programs that can reconstruct all or at least most of the data on a hard-drive that has been subjected to this treatment. DoJ and even local PDs use them all the time to reconstruct drug-dealers’ “accounts receivable”. Free ones are available online for people whose home PCs have been zorched by power surges, etc., which have a similar effect.

Also, the systems NSA uses are supposed to be EMP-hardened. Including the drive read/write surfaces. Which limits the damage to data even a near-miss from a nuke can do. And they have, or should have, automatic recovery programs that can be loaded from protected CD-ROMs stored offline. (Which, BTW, is the way every program I’ve seen recommends you store it- just in case.)

The only sure way to destroy data on a hard drive is to physically destroy the disc itself. And no, even reformatting will not make the pre-existing data unrecoverable; there are programs to do that, too.

cheers

eon

eon on October 10, 2013 at 7:10 PM

The US Army was quite particular about the way to get data to be unrecoverable from a hard drive.

It involved a hammer and a chisel.

ajacksonian on October 10, 2013 at 7:27 PM

I thought Team Hopey were supposed to be young, tech geniuses.

HellCat on October 10, 2013 at 7:09 PM

Sure, when they are electing Teh One. When they are supposed to help the little people, not so much. Send in the B team.

PattyJ on October 10, 2013 at 7:36 PM

Laws? We don’t need any “laws”. King Barack I will tell us what ‘the law’ is.

GarandFan on October 10, 2013 at 7:58 PM

Guess Barry wasn’t talking about all them internet companies when he said “YOU DIDN”T BUILD THAT”

bahahahahahahahahahahahahaha

Jeebus Barry… was the inventor of the internet al gore unavailable to help…. cause he was out slay’n global warm’n!!!!!!!

ROFLMMFAO

donabernathy on October 10, 2013 at 8:23 PM