Reuters: ObamaCare exchanges still plagued by technical glitches

posted at 4:41 pm on September 5, 2013 by Erika Johnsen

It’s never been a secret that the creation and implementation of the health insurance “exchanges” in the ObamaCare legislation was going to be a task of herculean magnitude, and the clock is ticking with less than a month to go until the October 1st grand opening — but unfortunately for the Obama administration, their big rollout and open enrollment period sound like they’re going to be anything but smooth. The administration has arbitrarily delayed select portions of the law while simultaneously brushing aside suggestions that the law still isn’t ready for prime time, and Reuters reports on the latest update to mounting number of “glitches” we can expect at the outset.

Technical glitches still plague the display of new healthcare plans to be offered to millions of uninsured Americans starting in 26 days, including how medical charges and deductibles are listed, industry officials say. …

Although the signing of agreements with insurers is a mere two days behind the original schedule, it led to speculation that there were serious technical snags. Late last week a conference call between the government’s information technology contractors and insurance industry representatives revealed some of those problems, which centered on how information about health plans, such as charges for medical claims and deductibles, was displayed on a “preview” website, according to people with knowledge of the call.

An official from Florida Blue, a large insurer, was concerned that a health policy it plans to sell on the state’s exchange would mislead customers: The preview website showed no charge at all for some medical services, rather than no charge after a deductible is met.

An Aetna staffer was frustrated that policies the company once intended to sell in Ohio, but withdrew, were still showing up in the preview site. Delta Dental of Wyoming reported that its plan was showing zero deductible in policies that cover parents plus children.

“That will be misleading if it pops up as a zero deductible and will put us on the hook if they go to the dentist” and expect not to pay a deductible, a Delta Dental staffer said on the call, according to a participant. “We’re concerned about that.”

Meh. Probably the Republicans’ fault somehow, am I right?

Brian Hughes at the Washington Examiner notes that the White House originally set aside these next few weeks to really bring it home with the public speeches and engagements on behalf of ObamaCare before the start date, but now, it looks like Syria is going to be occupying a good deal of government and media attention — and that some Democrats actually might not mind all that much.

But a high-profile speech on Wednesday from former President Bill Clinton, who Obama once dubbed his “Secretary of Explaining Stuff,” to tout the healthcare law’s reform largely went unnoticed as lawmakers held contentious hearings on possible military action against Syria.

Some Democrats, however, downplayed the lack of attention on the health law.

“Politically speaking, it’s not the worst thing,” a veteran Democratic strategist, given anonymity to speak candidly about Obamacare, said. “Recently, the focus on health care has done more harm than good. I’m highly skeptical that a new PR blitz, even from the likes of President Clinton, will do much.”

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“Recently, the focus on health care has done more harm than good. I’m highly skeptical that a new PR blitz, even from the likes of President Clinton, will do much.”

This must be how a Chickensh!t salesman feels.

D-fusit on September 5, 2013 at 4:45 PM

These are not “glitches.” They are fundamental flaws…

Kill Obamacare.

Put it out of our misery.

coldwarrior on September 5, 2013 at 4:47 PM

Obamacare=Romneycare. This was another false allegation you morons who re-elected Obama told us about Romney.

Basilsbest on September 5, 2013 at 4:56 PM

Reuters: ObamaCare exchanges still plagued by technical glitches

Reuters just found out?

SC.Charlie on September 5, 2013 at 5:01 PM

This is precisely what the base, ignorant, greedy, imbecilic, perverse 52% voted for in 2012. This is it. Chaos, corruption, wealth transfer payments, rewarding friends, punishing foes, systematic destruction of every single american institution.

Revolution without a shot fired. I hope every single Obama supporter suffers immeasurably from the change he has brought.

Murphy9 on September 5, 2013 at 5:05 PM

Lord save us from SMART Power!!!!!!111111!!!!elebinty

Again I say nobody that went to any IV League school should be no where near any levers of power.

jukin3 on September 5, 2013 at 5:08 PM

Are the rumors true that people friendly to the GOP have been hiring away the top tier IT workers programming the exchanges as a way to sabotage it?

Serious Cat on September 5, 2013 at 5:13 PM

ObamaCare exchanges still plagued by technical glitches

The whole POS is a ‘glitch’.

GarandFan on September 5, 2013 at 6:05 PM

Everyone that has ever worked on these large government systems dependent upon information technology can vouch that Obamacare will not be operating properly for several years if then. The global system has not yet even been documented.

Mason on September 5, 2013 at 6:06 PM

Serious Cat on September 5, 2013 at 5:13 PM


Philly on September 5, 2013 at 8:46 PM


“Nancy Pelosi waxed rhapsodic in 2010 as she imagined the benefits of Obamacare: “Think of an economy where people could be an artist or a photographer or a writer without worrying about keeping their day job in order to have health insurance.”

Well, that was the economy we used to have. But as Obamacare begins to kick in, artists, photographers, writers, and other members of the “creative class” who have access to health insurance programs through numerous professional organizations will lose that coverage.

Up until now professional organizations have worked with insurance providers to craft reduced-rate plans for their members. But thanks to the fine print in the Patient Protection and Affordable Care Act (PPACA), on January 1, 2014, many of these plans will fail to pass legal muster.

The College Art Association website posted a notice this month: “The New York Life Insurance Company recently informed CAA that it will no longer offer catastrophic healthcare coverage previously available to CAA members.” Why? Because it “is no longer an option” for “associations whose members reside in different states” to provide such coverage. These members will have to seek help from their home states’ newly formed Obamacare exchanges. Plans offered to Modern Language Association (MLA) members will suffer a similar fate.

Other insurance providers are reporting cancellations. The Entertainment Industry Group Insurance Trust (TEIGIT) website posts the following notice: “All individual and/or Sole Proprietor Health Insurance will terminate January 1, 2014. This includes plans acquired as Members of our Affiliated Associations & their groups.” Those affiliated associations include the American Federation of Television and Radio Artists, the Dramatists Guild, the Graphic Arts Guild, NY Women in Film and Television, and many others…”

workingclass artist on September 5, 2013 at 9:24 PM

Serious Cat on September 5, 2013 at 5:13 PM

It’s not necessary. This thing was destined to fail from its inception.

“Failure is not an option — It’s an integral part of the program.”

RoadRunner on September 5, 2013 at 11:56 PM

Train wreck.

Chris of Rights on September 6, 2013 at 8:07 AM