Too good to check – Obamacare call center workers not getting healthcare benefits

posted at 4:01 pm on July 27, 2013 by Jazz Shaw

The good news for Contra Costa County in California was that they were getting a brand spanking new call center, which would provide more than 200 good paying jobs. It was part of the support network for Obamacare… a place where people could call at any time with questions. The call center in Concord is gearing up for full operation in October, but recent revelations in the news have put a fly in the ointment.

Now, with two months to go before the Concord operation opens to serve the public, information has surfaced that about half the jobs are part-time, with no health benefits — a stinging disappointment to workers and local politicians who believed the positions would be full-time.

The Contra Costa County supervisor whose district includes the call center called the whole hiring process — which attracted about 7,000 applicants — a “comedy of errors.”

“The battle for the call center was over jobs with good working wages and benefits; I never dreamed they would be part-time,” said Karen Mitchoff, who has heard from complaining constituents and expressed her “extreme displeasure with how it was handled” to call center supervisors.

One recent hire, who last week learned the job would be part-time, said the new “intermittent” employees feel like they’ve been used as a political tool, and many now regret applying for the positions.

“What’s really ironic is working for a call center and trying to help people get health care, but we can’t afford it ourselves,” said the worker, who asked for anonymity out of fear of losing the job.

This story isn’t funny for the workers – or the rest of the 7,000 who applied for the 200 jobs and didn’t get them – but it does highlight some of the futility of the federal government when they attempt to exert this level of control over a complex, nationwide system. It also brings us full circle back to some of the previous jobs report numbers which fail to note how many of the “recovery” jobs wind up being part time or intermittent employment. These workers figured to be one of the few segments of American society who would be direct and substantial beneficiaries of Obamacare by getting jobs straight from the gift horse’s mouth.

How this jobs program wound up going off the rails and turning into a part time gig for so many of the workers isn’t anything directly to do with Obamacare.The reality is that local bureaucracy – with a big helping hand from the unions – managed to mess things up.

Contra Costa was selected early on by the state to run the call center, but the deal mandated the county run the operation itself, with state funding, or lose it to another county. Once Contra Costa secured the call center, Concord and Richmond battled for the right to host it. Unions nearly derailed the project before some last-minute wrangling to ensure workers weren’t transferred needlessly and would receive appropriate benefits.

Just another ringing success story from the Affordable Care Act, as it spreads its love from sea to shining sea.


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Comments

Obama…
The gift that keeps on givin’

Electrongod on July 27, 2013 at 4:06 PM

i would write a book about this but a publisher would say it was so incredible no one would believe it.

gerrym51 on July 27, 2013 at 4:07 PM

Great, just what we need.

Another phony GOP scandal.

fogw on July 27, 2013 at 4:08 PM

SMART Power!!!!!1111111!!!!elevinty

How will the republicans be blamed for this or will it get the “Phony” scandal treatment.

jukin3 on July 27, 2013 at 4:08 PM

Affordable Care Act..

It’s affordable because HHS denies.

Kinda like those evil insurance companies Obama and the Dems complained about…

Electrongod on July 27, 2013 at 4:09 PM

If anyone is really shocked by this, they are too stupid to live.

Zaggs on July 27, 2013 at 4:11 PM

If we had a fair and honest media, this would be BIG news. The headline would maybe read, “Washington Gets Around Obamacare Law; Denies Workers Right To Medical Coverage.”

Liam on July 27, 2013 at 4:12 PM

At least they don’t have to go far to sign up on the Exchange..

Electrongod on July 27, 2013 at 4:12 PM

Obama…
The gift that keeps on givin’ taking

Electrongod on July 27, 2013 at 4:06 PM

My take, if you don’t mind. :-)

Liam on July 27, 2013 at 4:13 PM

“The battle for the call center was over jobs with good working wages and benefits; I never dreamed they would be part-time,”

You mean you’re surprised that, given a choice between expending money and expending less money, they chose the latter?

You’re a special kind of “supervisor”, aren’t you?

Socratease on July 27, 2013 at 4:13 PM

Lat me C…….. ObumbleCare is pick’n up the marketing costs for health insurance companies……. yep…kids ….bend over….. you get da gubRmint ya deserve…. and ya git it good and hard.

roflmmfao

donabernathy on July 27, 2013 at 4:15 PM

This is the perfect job (even part time) for people supplementing their Social Security or people who are on their spouses’ company insurance. But how do you sell this horrible product to the public with a clear conscience? I see a lot of questions to that effect in their future.

Cindy Munford on July 27, 2013 at 4:16 PM

My take, if you don’t mind. :-)

Liam on July 27, 2013 at 4:13 PM

:)

Electrongod on July 27, 2013 at 4:17 PM

This is the perfect job (even part time) for people supplementing their Social Security or people who are on their spouses’ company insurance. But how do you sell this horrible product to the public with a clear conscience? I see a lot of questions to that effect in their future.

Cindy Munford on July 27, 2013 at 4:16 PM

Liberals don’t have a conscience, at least not in the sense most emotionally people have one.

Really — Democrats tell us Obamacare is a done deal, yet they keep trying to ‘sell’ it, using second-rate actors.

Why is that happening? (asked only of those who support this disaster)

Liam on July 27, 2013 at 4:22 PM

“emotionally stable” is what I meant to say

Liam on July 27, 2013 at 4:23 PM

And when they are finished with this job they will be well qualified to drive trains in Spain.

Windsweeping on July 27, 2013 at 4:27 PM

204 jobs part time jobs + 7000 job applicants = obamarific RECOVERY!

Pork-Chop on July 27, 2013 at 4:31 PM

oops … jobs

Pork-Chop on July 27, 2013 at 4:31 PM

Most fitting…

Pic of the Day: ‘I’m A Moron…’

Resist We Much on July 27, 2013 at 4:30 PM

Bet the owner of that car voted for the slouch in 2012, too.

Liberals never learn. I think that capacity is absent from them.

Liam on July 27, 2013 at 4:34 PM

i would write a book about this but a publisher would say it was so incredible no one would believe it.

gerrym51 on July 27, 2013 at 4:07 PM

It’s already been written and published. I never believed I would live to see the things happening in this country that Ayn Rand described 57 years ago…

yubley on July 27, 2013 at 4:41 PM

Oh, well. At least thees are close to the medical-marijuana vending machines…

OmahaConservative on July 27, 2013 at 4:46 PM

I believe a waiver is involved here, so its ok.

BobMbx on July 27, 2013 at 4:46 PM

What no trolls? Brayam you’re lurking I know it.

CW on July 27, 2013 at 4:47 PM

ROFL

A sign of the times, 7,000 applicants to work at a temporary friggin’ call center.

Bishop on July 27, 2013 at 4:48 PM

Oh, well. At least thees they are close to the medical-marijuana vending machines…

OmahaConservative on July 27, 2013 at 4:46 PM

Damned spellcheck…

OmahaConservative on July 27, 2013 at 4:49 PM

Ooooooo….Oooooooo….Ooooooooo!

We need to start a grass roots effort that will arm potential callee’s or callers to this Obamacare misinformation center.

Whenever someone is in contact with this group, ask the person on the phone if they have health insurance at their job.

BobMbx on July 27, 2013 at 4:49 PM

Liam on July 27, 2013 at 4:22 PM

That’s if they only hired liberals. I’m sure that possible since it is California.

ROFL

A sign of the times, 7,000 applicants to work at a temporary friggin’ call center.

Bishop on July 27, 2013 at 4:48 PM

Reloading they unemployment compensation.

Cindy Munford on July 27, 2013 at 4:51 PM

I laugh at people who are shocked when they realize they got played by Obama. It happens a lot now.

Philly on July 27, 2013 at 4:52 PM

Bishop on July 27, 2013 at 4:48 PM

And is anything the government does temporary?

Cindy Munford on July 27, 2013 at 4:53 PM

What no trolls? Brayam you’re lurking I know it.

CW on July 27, 2013 at 4:47 PM

Trolls aren’t going to touch this one, or anything like it.

There’s no chance for them to slander or posture. They believe the lies; their whole lives are built on lies and they are liars. When truth grabs them by the collar, they shut up for once.

But they’ll be back, on other threads more to their liking where they spew the same bile, yet again, that has been debunked a hundred times over.

Liam on July 27, 2013 at 4:53 PM

Motto of workers in the old Soviet system:

“We pretend to work.

They pretend to pay us.”

IlikedAUH2O on July 27, 2013 at 4:54 PM

or the rest of the 7,000 who applied for the 200 jobs

Consider this in the context of those azzholes in DC planning amnesty for millions of illegals AND more than doubling the number of “guest” workers.

dogsoldier on July 27, 2013 at 4:58 PM

This story is another glaring admission that ZeroCare ™ doesn’t work.

dogsoldier on July 27, 2013 at 4:59 PM

Given that 100% of these workers voted for Obama a minimum of twice, since I guarantee that center did not hire any registered or voting Republicans, all I can say is……

HA HA HA, HOW’S THAT A** TASTE, B****H?

northdallasthirty on July 27, 2013 at 5:00 PM

That place looks like the embodiment of hell. I know people have to work those jobs but man, what a crapass thing to do for 8 hours a day.

Bishop on July 27, 2013 at 5:02 PM

The only thing that surprises me about this is that the call center wasn’t located in China …

ShainS on July 27, 2013 at 5:03 PM

Obamacare call center workers not getting healthcare benefits

“I have no problem with folks saying ‘Obama cares,’” the president said at today’s town hall in Cannon Falls, Minn. “I do care.”

“If the other side wants to be the folks who don’t care, that’s fine with me,” he said. “But, yeah, I do care about families who have been struggling because of crushing health care costs.”

Electrongod on July 27, 2013 at 5:03 PM

Ever watch the movie Sin City?

One character defines power this way (totally paraphrasing): “Power doesn’t come from money or political office. Power comes from telling lies, and making people believe them. They know you’re lying, but they’ll support you anyway.

“That’s power.”

Liam on July 27, 2013 at 5:06 PM

Electrongod on July 27, 2013 at 5:03 PM

THAT’S where the funny smell outside is coming from.

Bugwit, he couldn’t find Minnesota on a map if it were circled in red.

Bishop on July 27, 2013 at 5:07 PM

Lol! Too Funny! 0Care!

Bmore on July 27, 2013 at 5:20 PM

Note to self. Must find a good shot of a run down call center. Lol!

Bmore on July 27, 2013 at 5:22 PM

Note to self. Must find a good shot of a run down call center. Lol!

Bmore on July 27, 2013 at 5:22 PM

Make one, to get the point across. You’re expert with image-management programs, so run with it.

If the liberal media can falsify images, you can make an ‘illustration’ of your point.

Just an idea.

Liam on July 27, 2013 at 5:26 PM

Un-freaking-believable!!

Waiting for Nancy Pelosi comments in 5… 4… 3…

Khun Joe on July 27, 2013 at 5:36 PM

the Affordable Care Act… isn’t affordable? gasp!

Sachiko on July 27, 2013 at 5:47 PM

Honestly, if you were giddy with excitement over the creation and implementation of ObamaCare mainly because you saw it guaranteeing you a good-paying government job, you’re kind of in the Huma Abedin school of not giving a damn about the general good of the public by trying to foist a steaming pile of poo on them that benefits you, but in the long run hurts the vast majority of the public.

So if they’re finally mad at ObamaCare, that’s all well and good. But odds are (this being the S.F. Bay Area and all) they’re not mad at big government boondoggles in general, just that they’re not getting the share of the big government benefits gravy train they thought ObamaCare was going to produce for them via full-time jobs.

jon1979 on July 27, 2013 at 5:52 PM

Liam on July 27, 2013 at 5:26 PM

Its either in very very southern Ca or the call center is in Mexico. Lol! Still looking for a run down abandoned one. ; )

Bmore on July 27, 2013 at 5:58 PM

Its either in very very southern Ca or the call center is in Mexico. Lol! Still looking for a run down abandoned one. ; )

Bmore on July 27, 2013 at 5:58 PM

Do a search for ‘abandoned factory images’ for a start? There are pics-a-plenty. :-)

Liam on July 27, 2013 at 6:01 PM

I suppose this goes along with how the Obama White House pays its female employees less than their male counterparts.

Yay, hypocracy!

catsandbooks on July 27, 2013 at 6:02 PM

Bmore on July 27, 2013 at 5:58 PM

From the images of ‘lost Detroit’, there is the old abandoned Packard plant there.

As my Dad used to say, “It’s better to get packed in a Packard than j*rked off in a Ford.”

Liam on July 27, 2013 at 6:04 PM

Lol! My friends Dad used to have a similar saying about Dodge. Repeating it here is a bannable offense. Used to crack me up. ; )

Bmore on July 27, 2013 at 6:06 PM

Lol! My friends Dad used to have a similar saying about Dodge. Repeating it here is a bannable offense. Used to crack me up. ; )

Bmore on July 27, 2013 at 6:06 PM

Seems we had good Dads, fathers who were wise and every other good thing to be wanted.

Liam on July 27, 2013 at 6:13 PM

Personally I blame Rand Paul and the Republican Libertarian Extremists for this, had it not been for the SEQUESTER, these people would have had insurance coverage….now to be fair some of these people don’t deserve coverage, the White Hispanics, because well they are just ticking time bombs of violence waiting to explode, or ought that be ‘Splode?

JFKY on July 27, 2013 at 6:17 PM

You shouldn’t underestimate the power of American innovation to usher in a new era of healthcare efficiency and price transparency.
 
bayam on June 4, 2013 at 4:47 PM

rogerb on July 27, 2013 at 6:57 PM

Lol!

Bmore on July 27, 2013 at 7:00 PM

If you are a little slow to catch on, the middle class is a major pain in the rear for the rich. The poor are awesome. They work for birdseed and are thrilled because most are brought in from third world he11holes. LA is a perfect example of how bitchin life can be for the rich when there is no threat of being outworked by the up and comer.

The living wage is but another attempt to institutionalize serfdom.

pc on July 27, 2013 at 7:00 PM

the Affordable Care Act… isn’t affordable? gasp!

Sachiko on July 27, 2013 at 5:47 PM

Hey. even the IRS enforcers don’t want Obamacare. What does that tell you about it?

I’m with Senator Lee. We need to kill this thing now by refusing to fund any aspect of the plan. We need to tell the rat-eared coward in the White House and his minions in Congress to go to hell.

Happy Nomad on July 27, 2013 at 7:04 PM

Note to self. Must find a good shot of a run down call center. Lol!

Bmore on July 27, 2013 at 5:22 PM

Maybe, you can use some magic and update this pic:

The October Jobs Report: More Big Lie

lol

Resist We Much on July 27, 2013 at 7:12 PM

Resist We Much on July 27, 2013 at 7:12 PM

As I am fairly certain you are aware the closest I got was this. Though a few wanted me to venture into the vintage category I never have. ; )

Bmore on July 27, 2013 at 7:16 PM

You shouldn’t underestimate the power of American innovation to usher in a new era of healthcare efficiency and price transparency.

bayam on June 4, 2013 at 4:47 PM

rogerb on July 27, 2013 at 6:57 PM

…lol!

KOOLAID2 on July 27, 2013 at 7:55 PM

We need to tell the rat-eared coward in the White House and his minions in Congress to go to hell.

Happy Nomad
on July 27, 2013 at 7:04 PM

OK.

GO TO HELL!!!

avagreen on July 27, 2013 at 8:33 PM

Bet the owner of that car voted for the slouch in 2012, too.

Liberals never learn. I think that capacity is absent from them.

Liam on July 27, 2013 at 4:34 PM

In the Fall of 2008, I had a roommate who was an Obama cultist. He tried to organize fundraisers for the One, donated maximum amounts, and asked me if he could donate maximum amounts in my name, too.

My roommate was an entrepreneur who had several small businesses, all involving the financial industry. His livelihood depended on attracting small investors.

During Obama’s first term, every single one of his businesses collapsed as his investors dried up. He moved to Florida. Eventually, he ended up living in his car and selling plasma after his Florida townhouse was repossessed.

Now he’s living with a relative in New Jersey and eking out a small living working for someone else. He’s tried to get more small investment businesses off the ground, but for some reason there are no investors.

Now guess who he voted for last Fall.

That’s right. Obama.

Kensington on July 27, 2013 at 10:10 PM

Kensington on July 27, 2013 at 10:10 PM

…wow.

Liberalism really is a mental disorder.

I bet he’s only one of thousands.

MelonCollie on July 28, 2013 at 9:25 AM

Lol! Too Funny! 0Care!

Bmore on July 27, 2013 at 5:20 PM

You did a nice job on that.

dogsoldier on July 28, 2013 at 10:37 AM