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Too hot to fly III: Southwest strikes back

posted at 11:00 am on February 27, 2008 by Allahpundit
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The first episode was a PR disaster, duly parlayed by our heroine into a raft of media appearances and, inevitably, the coveted Playboy spread. The second episode went nowhere but raised enough doubts about an anti-hottie conspiracy to darken the mind of even the most stalwart Ron Paul hater. Now this. Why does Southwest hate teh hotness?

Or do they? Just wait.

They know the Internet’s going to carry this story. So this time they’re not taking it lying down.


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Here’s

Tony737 on February 27, 2008 at 1:34 PM

Hmm… I suppose this gives new and unexpected meaning to Hot Air…

philwynk on February 27, 2008 at 1:39 PM

Ooops.

Bigfoot, here’s what I wrote about that on the Headline thread…

“Swedberg said she asked a flight attendant for a bottle of water and was told she could wait until the rest of the flight was served.”

I am now a F/A for SWA, so let me explain this. We serve the cabin as one big group. if we were to just serve upon request, we’d never get it done. Imagine 137 passangers making individual requests, how efficient would that be? So first we use pen and paper to ask everybody what they want to drink, then we pass out the snacks, and then deliver the drinks. This kind of incident she’s describing happens a lot. Some people think they are the only one on the plane and they think they have to ask for a drink, I guess not knowing we’re gonna ask them what they want, it’s an honest mistake for a rookie flyer or it’s somebody who’s used to having a servant wait on them (or wants that).

continued…

Tony737 on February 27, 2008 at 1:39 PM

Pretty smart to respond via hot spokeswoman, beckoning the question that if they discriminated against “pretty” passengers, why would they hire them?

hisfrogness on February 27, 2008 at 1:41 PM

cont…

“And I patiently waited and then when they came around with water, they skipped me…”

We don’t ‘come around with water’, we bring whatever you asked for. There are 12 holes on the drink tray and sometimes you’re number 13, which means you’ll be number 1 on the next tray, relax. I’ve had people think they were not gonna get their drink because their’s was gonna be on the next tray. Ya think I can get 36 drinks on this one tray? Relax, it’s comin’.

Tony737 on February 27, 2008 at 1:43 PM

HAAAAA … that’s a new twist… have an attitude with a flight attendant and you are discriminated against based upon your looks… No way lady.

ilitigant on February 27, 2008 at 1:44 PM

Delusional thinking on their part. Ladies(and I use that term loosely) what color is your sky?

sheesh on February 27, 2008 at 1:48 PM

BigDog, you’re right but so is 98, it’s the way we rtreat our Customers and everything you said (smart business plan) but ya left out the open seating which equals as fast turn around. The plane only makes money when it’s in the air, as soon as it lands, the money clock ticks backwards, when it takes off again, the money clock ticks forward.

Kini, who flies on SW? A lot of happy, return Customers who don’t think they’re ‘too good’ to fly coach.

Tony737 on February 27, 2008 at 12:51 PM

I flew 2-4 times a week across the globe for 4 years. You name It I’ve probably flown it. There’s only one airlines that distinguishes itself on CS in my eyes (based on lots of experience) and that’s British Airways. It’s also expensive but when you are flying business, comfort and convenience trumps cost. With BA, you can fly First or Business from Boston to London, wait for your flight in the BA club and have a drink, eat and get some work done. Hop on the flight, have dinner, watch a movie and get some sleep. Get off at Heathrow, go to the club, take a shower, have some coffee and a Danish and head straight to your morning meeting in London. Now that’s CS but you pay for it.

TheBigOldDog on February 27, 2008 at 1:48 PM

TheBigOldDog on February 27, 2008 at 1:48 PM

Big, when was the last time you were on BA?

upinak on February 27, 2008 at 1:50 PM

hisfrogness on February 27, 2008 at 1:41 PM

Clever PR work indeed!

joewm315 on February 27, 2008 at 1:52 PM

upinak on February 27, 2008 at 1:50 PM

Must have been 2000ish.

TheBigOldDog on February 27, 2008 at 1:52 PM

TheBigOldDog on February 27, 2008 at 1:52 PM

I was on last year.. they weren’t that great. But business changes. Lufthansa was actually better.

Not that I am doubting you. Different experiences.

upinak on February 27, 2008 at 1:54 PM

I think the woman in the 2nd video is way ‘hotter’ then either of the ones in the 1st.

I wonder if SW has a video of what happened during the ‘exchange’.

As for the water - most likely the flight attendant simply forgot. Seems to me that they are very busy during takeoff and sometimes they just need a reminder.

For the bathroom incident. The woman had (her words) knocked on the door and later the man came by and spoke some ‘profanities’ to her. Why whould he do that? How would he know who knocked?

CrazyFool on February 27, 2008 at 1:56 PM

I was on last year.. they weren’t that great. But business changes. Lufthansa was actually better.

Not that I am doubting you. Different experiences.

upinak on February 27, 2008 at 1:54 PM

We almost missed the runway in Düsseldorf on Lufthansa in heavy fog. When the pilot realized it, it was nose up full throttle. Needless to say, I am not too fond of them.

TheBigOldDog on February 27, 2008 at 1:57 PM

Tony, did you used to have a blog? Blue something?

Bad Penny on February 27, 2008 at 1:57 PM

Uhm, that airline “spokesperson” comes off like an office intern. And she needed a few more takes. She fumbles more than Kurt Warner.

Malpaso on February 27, 2008 at 1:59 PM

upinak on February 27, 2008 at 1:54 PM

PS - I have never flown Coach on BA which may make a world of difference. First or Business was always superb. Nobody compared. Singapore Air was supposed to be the best then and they didn’t even come close to BA.

TheBigOldDog on February 27, 2008 at 2:00 PM

Being a former limo driver I had to deal with skanks like this all the time. The only thing that kept me sane is I knew they would finally get bitch-slapped by life sometime in the furture. As for Swedberg my only commet is this ” Here’s a quarter go downtown and have a rat chew that wart off your face. ” From the movie Uncle Buck

limowilliam on February 27, 2008 at 2:00 PM

I’m a Jetblue loyalist but have flown Southwest several times and their FAs definitely make the trip pleasant. Some of them sing, some make jokes during their initial announcement. It’s always a different and enjoyable experience each time as well as one of the best seat pitches in the industry.

The least attractive woman was the one complaining the most. I was more interested in the blond that was ‘discriminated against’ visually, but the ’spokeswoman’ was the better of all of them. She does need to work on being a spokesperson though, her presentation was stammering, etc.

Anyone want to start a fund to get these women a couple of tickets on AA? If you really want to see crap service, that’s the place to go. :)

drdroo on February 27, 2008 at 2:02 PM

TheBigOldDog on February 27, 2008 at 1:57 PM

Really? I feel for you, since I usually go into Frankfurt, less fog. But the last BA flight I took, well the restrooms weren’t working properly. They never over flowed, but the closure to a pipe to the holding tank wasn’t closing correctly. Needless to say, you had to get use to the smell the last couple of hours. Not really their fault, but I do not really want to take a chance again.

upinak on February 27, 2008 at 2:03 PM

Eagle Fixer, great story my friend. I once had to kick a diva like that off of a plane (still at the gate) ’cause he on the phone screaming the f word at his boyfriend. Another customer told him “Watch your language in front of my kid.” The guy told her to shut the f up because “I’M ON THE F_CKING PHOOOONE!” The F/A tries to get him to settle down, he tells her to shut up and “I’M ON THE F_CKING PHOOOONE!” so she comes up to the terminal to get me, I go down to the plane and he’s cursing at people all around him, and still (copy paste) “I’M ON THE F_CKING PHOOOONE!” I ask him to follow me off, he says “I’M ON THE F_CKING PHOOOONE!” so I grab his bag and walk off with him following me screaming to his boyfriend on the phone “They’re kickin’ me off the f_cking plaaaaane!” The customers onboard erupted in applause as he left. Out of the plane in the jetway I kept trying to talk to him, get him to calm down so I could let him back on but apparently I was interupting his phone call so I had him follow me up to the terminal where I had a supervisor meet us, he tells her “I’M ON THE F_CKING PHOOOONE!” so now cops come over ’cause they hear all this yelling, and what did he tell them? Yup, you guessed it (copy paste) “I’M ON THE F_CKING PHOOOONE!”

Tony737 on February 27, 2008 at 2:05 PM

Tony737 on February 27, 2008 at 2:05 PM

Cops should’ve tazed him. :)

drdroo on February 27, 2008 at 2:07 PM

Singapore Airlines or Emirates I have found to have far superior service compared to any European air-carrier.

A Axe on February 27, 2008 at 2:08 PM

TheBigOldDog on February 27, 2008 at 2:00 PM

Big, you know I have been on coach, business, first. The best flights I ever had is when I had two seats in coach or the whole row. I am being honest about it. Sometimes I would have rather had that snack in coach then what they served in Business or First… because it always dried out. And I don’t drink so free booze doesn’t do anything for me.

Lately I have been flying Continental, even if they do stop alot. They have been working a lot on their CS and the FA’s are friendly.

I can tell you horror stories about other flights.

upinak on February 27, 2008 at 2:10 PM

Tony737 on February 27, 2008 at 2:05 PM

LMFAO!

upinak on February 27, 2008 at 2:12 PM

“Tony, did you used to have a blog? Blue something?” - Bad

No sir, that wasn’t me. Wait, did ya liie it? If so, then yeah, that was me!

Jus’ kiddin’. I don’t even know how to make a blog, I only post here. I’m loyal to Hot Air.

Tony737 on February 27, 2008 at 2:12 PM

Oh. There used to be a F/A named Tony who had a really good blog full of stories about passengers, etc. Then his employer found out and he had to take it down.

Bad Penny on February 27, 2008 at 2:24 PM

If they behave next time, maybe they’ll get a tour of the cockpit.

Travis1 on February 27, 2008 at 2:27 PM

“Cops should’ve tazed him.” -
drdroo

Now that I would pay to see! haha

Tony737 on February 27, 2008 at 2:29 PM

There used to be a F/A named Tony who had a really good blog full of stories about passengers

Oh, that’s too bad he had to get rid of it, sounds like fun. All of my best stories come from 7 years a an Operations Agent or ‘boarding agent’, I could’ve written a book. But now that I’m a F/A, it’s pretty uneventful. All the good stuff happens in the terminal. Just watch “Airline” on A&E! It’s crazy!

Tony737 on February 27, 2008 at 2:37 PM

Is the unspoken “truth” here that flight attendants, especially male flight attendants, don’t like girls?

doufree on February 27, 2008 at 2:39 PM

Tony737 on February 27, 2008 at 2:05 PM

Cops should’ve tazed him. :)

drdroo on February 27, 2008 at 2:07 PM

“Don’t taz be bro, ’cause I’M ON THE F_CKING PHOOOONE!”

- The Cat

MirCat on February 27, 2008 at 2:44 PM

Doufree, not anymore, it used to be that wsy, but now, post-9/11, we straight guys are taking over! Although, I wouldn’t be upset if we still only hired pretty girls in hotpants and gogo boots. I was just as happy as an
Ops Agent. But the business fliers would like it better if we went back to the old days.

Tony737 on February 27, 2008 at 2:46 PM

“Don’t taz be bro, ’cause I’M ON THE F_CKING PHOOOONE!” - MirCat

HAHAHA

“IM ON THE (zap) AAAAHHHHHHHHH!! Ouch. Honey? Yeah, um, I’m gonna hafta hang up now, I’ll call ya back later, bye. Yes officer, anything you say, sir.”

Tony737 on February 27, 2008 at 2:52 PM

This is a message to the one who has one breast looking high off to the right and the other looking downward to the left. In the words of the late, great John Candy, “Take this quarter; go downtown and have a rat gnaw that thing off your face”.

bloggless on February 27, 2008 at 2:57 PM

Hey SW if that is the best you can do for a video, call me next time and I will do it for free.

8straight on February 27, 2008 at 3:10 PM

I liked how the camera slowly scanned up her ugly-ass body while she was yammering on about how pretty she is.

pedestrian on February 27, 2008 at 3:50 PM

After seeing this story I am reminded of the only good thing Bill Maher ever did; he had this “get over yourself award” that he used to do on his old show. I can’t think of anyone more qualified than these two ghastly American women…

yubley on February 27, 2008 at 4:00 PM

Best SWA experience ever: Back in either 99 / 2000, myself, fiance and 2 other couples were flying SWA from BWI to Manchester, NH. The stew’s (yes, I said stew’s) were funny
and pleasant as all get out. They knew we were a party crew,
(But very well behaved) and would come to us asking if we needed another round. About 20 minutes out from landing, I half-jokingly asked if we could get one last round, she asked us how fast we could down them!! We assured her it would be quick…she served us right away, and with a smile!
What a doll!!

bernzright777 on February 27, 2008 at 4:25 PM

Looks like a couple of spoiled, nasty, irresponsible , twits trying to get some attention. Obviously watch too much jack ass or what ever the latest anti-authoritarian show on t.v. is.

oldernslower on February 27, 2008 at 5:20 PM

As a young Spc.4 in ‘71 on my way home, I never had a
problem getting drinks (that I can recall). And I wasn’t
no Paul Newman either. Maybe it was the uniform. Maybe it
was because I wasn’t using profanity at the other passengers
and crew. Rspect given to crew (or any working
person) seems to be lacking in these young ladies(?).
Demanding persons should not be allowed on any airline.

gary on February 27, 2008 at 6:45 PM

My favorite flight attendant joke:

A man was being a royal PITA all the way from Atlanta to New York. The FA was sweet and nice but to no avail: get me this, get me that, this seat sucks, you people are terrible. Finally he shouted, “I’m going to report you to customer service and I AM GOING TO HAVE YOUR JOB!”

The stewardess gave him her nicest smile and replied sweetly, “Oh, you’ll love it, sir, in this line of work. You meet the nicest people.”

inviolet on February 27, 2008 at 7:05 PM

Oh, please, these skanks were not “too pretty” to fly. They’re not cute enough to merit a second look on the street. Or a first look. They’re wallowing in white trash delusion when they claim they were too hot to take off. They may be the hottest chicks in the local biker bar but not in the airport.

My gut feeling is that they thought they could take their trash act to the sky and were surprised to find they wouldn’t be tolerated. Now they’re on their best behavior for the cameras and playing the victim. Heck, I wish I owned a jet so I could throw them off it. At altitude.

Tantor on February 27, 2008 at 7:28 PM

Maybe they’re just PRETTY stupid.

Texyank on February 27, 2008 at 9:27 PM

Is that Southwest spokesperson supposed to be, like, a counter bimbo?

jimboster on February 27, 2008 at 11:33 PM

Tony737 on February 27, 2008 at 2:05 PM

Heh, you should have kicked him off at altitude.

F15Mech on February 28, 2008 at 12:08 AM

arrgh! these are the type of little girls who give women a bad name. i have NEVER had a bad experience on SWA. the FAs have always been friendly and eager to help, unlike other airlines AA or AW or NWA. floozies is a term that comes to mind

adrianna anderson on February 28, 2008 at 12:25 AM

I just got home from work and this thread is still goin’!

Heh, you should have kicked him off at altitude. - F15Mech

Eagle Fixer, my Air Force brother, I wish I could have, but I was a gate agent back then. Hey, this dude I worked with last week used to be a Lancer Fixer, a B1Mech. Pretty cool, eh?

Tony737 on February 28, 2008 at 12:42 AM

Eh…she’s not all that good looking. She needs to get over herself.

flipflop on February 28, 2008 at 12:49 AM

Tony737 on February 28, 2008 at 12:42 AM

The B1 is a cool jet however it is the bastard child of bombers…. Simply put the US has never had a need for it by the time Rockwell fixed the problems with it.

Course Carter killing the B1 and Reagan restarting it did not help. IMO and hindsight killing the B1 was probably the best move.

F15Mech on February 28, 2008 at 1:16 AM

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